When you call ahead and ask about getting to, into and through the health care facility, also ask about access to the equipment....
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4. Getting What You Need During Your Visit
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Museums as sources of information
Museums as sources of information One of the interviewers asked about good information experiences in museums where you learn in detail information you didn’t know before....
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Ultratec Supercom 4400 TTY
Its user-programmable relay voice announcer tells people they have reached a TTY and asks them to use a TTY or dial relay....
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Ramp NOW Alumiramp Modular Ramps
Ask us how they protect your home value! These ramps are ideal for both long and short term use....
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Communicating With Individuals Who Are Deaf or Hard of Hearing
Ask for clarification: When communicating with an individual who is Deaf or hard of hearing, whether through an interpreter or other means, ask for clarification if you do not understand...
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General Tips for Interacting with Individuals with Disabilities
General Tips for Interacting with Individuals with Disabilities Always ask....
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NPRM and Comments
The Department asked about whether the Department should require that Web sites operated by transportation providers be made accessible to individuals who are blind or visually impaired...
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Service Counters
The accessibility requirements for service counters allow for some level of creative design. However, there may be times that a counter design strays from the exact language and...
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When is a Curb Ramp a Ramp?
When is a Curb Ramp a Ramp? We’ve had several instances where an independent CASp, a Building Inspector, a Building Plan Checker and an Architect will look at the same ramping...
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Lavatories Adjacent to Partitions
Interpretations? Here’s another one! A restroom lavatory. Per 11B-606.2, we know that a clear space positioned for a forward approach is required (with exceptions), with proper...
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2. Tips to Improve Access
Even so, you still have the right to ask for and suggest changes....
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The invisibility of people with disabilities
Therefore, it is important to ask all people about these needs. Attention to the details is critical when identifying and meeting communication and accommodation needs....
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TDD or TTY Etiquette, Glossary of TDD Abbreviations
When communicating with a relay agent, you may request one of the following: Ask the agent to type and speak exactly what is said....
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Restaurants and Lounges
Ask the guest about his or her lighting preferences. Would he or she prefer to be near a window? Would he or she prefer a table with strong lighting?...
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ADA Business Brief: Service Animals
Businesses may ask if an animal is a service animal or ask what tasks the animal has been trained to perform, but cannot require special ID cards for the animal or ask about the person's...
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Minimum Required Attributes
DOT Transition Plan Attributes Review Guide” (Review Guide) that was presented during the October 13, 2015 webinar about the review process for Division Administrators and Civil Rights Specialists...
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Sources
provisions of Part 382, the sources for this guidance include the following: “Guidance Concerning Service Animals in Air Transportation,” (61 FR 56420-56422, (November 1, 1996)), “Commonly Asked...
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Guide Dogs and Other Service Animals
For detailed information about services animals, please refer to the Department of Justice’s ADA guide, “Commonly Asked Questions About Service Animals in Places of Business.”...
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§ 36.302(c)(8)
A public accommodation shall not ask or require an individual with a disability to pay a surcharge, even if people accompanied by pets are required to pay fees, or to comply with other requirements...
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§ 35.136(h) Surcharges
A public entity shall not ask or require an individual with a disability to pay a surcharge, even if people accompanied by pets are required to pay fees, or to comply with other requirements...
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Restrictions and Priorities Based on Trip Purpose
The entity does not need to know why the person is traveling, and should not even ask....
