Personal Devices and Services
Public entities are not required to provide personal devices such as wheelchairs and walkers or services such as assistance eating, toileting or dressing.
Examples
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L.O. wants to bring her father to the county museum. The father had a stroke, has a mobility disability and uses a walker. L.O. asks the museum if it provides wheelchairs. The museum staff says there are no wheelchairs. Although many museums provide wheelchairs, they are not required to under the ADA.
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A public school receives an application from a parent who would like to volunteer for field trips. The parent asks the school if it could provide assistance with using the restroom by helping the parent get on and off the toilet. The school district is not required to provide this assistance which is of a personal nature.
Title II Regulations 28 § 35.135
Personal devices and services:
This part does not require a public entity to provide to individuals with disabilities personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; readers for personal use or study; or services of a personal nature including assistance in eating, toileting, or dressing.
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