39.83 QUESTION: WHAT CONSIDERATIONS APPLY TO PVOs’ OBLIGATION TO PROVIDE ASSISTANCE TO PASSENGERS WITH DISABILITIES WITH RESPECT TO BOARDING AND DISEMBARKING FROM VESSELS?...
Search Results "Passenger with a Disability"
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QUESTION: WHAT CONSIDERATIONS APPLY TO PVOs’ OBLIGATION TO PROVIDE ASSISTANCE TO PASSENGERS WITH DISABILITIES WITH RESPECT TO BOARDING AND DISEMBARKING FROM VESSELS?
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§ 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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§ 382.43(c)
(c) If you are a U.S. or foreign air carrier that operates at least one aircraft having a designed seating capacity of more than 60 passengers and owns or controls a primary Web site that...
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§382.51(a)(5)
In cooperation with the airport operator and in consultation with local service animal training organization(s), you must provide animal relief areas for service animals that accompany passengers...
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Security Screening for Passenger with a Disability Same as for Other Passengers
Security Screening for Passenger with a Disability Same as for Other Passengers You must undertake a security screening of a passenger with a disability in the same manner as any other...
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Screening Mobility Aid or Assistive Device
In the event a passenger’s mobility aid or assistive device activates the security system, you must conduct the security search of the passenger with a disability in the same manner as you...
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If Passenger with a Disability Requests Private Screening
If Passenger with a Disability Requests Private Screening You must not require a private security screening for a passenger with a disability for any reason different from the reasons...
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§382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
Carriers are responsible for ensuring that passengers with disabilities, including those with vision or hearing impairments, receive the same information in a timely manner that the carrier...
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§ 382.70 Disability-related complaints received by carriers
a designed seating capacity of more than 60 passengers....
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TTY
she was unable to hear what was being said to passengers waiting to board the flight....
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§382.57(a)(4)
(4) You must ensure that a passenger with a disability who requests an accessible automated kiosk is given priority access to any available accessible kiosk you own, lease, or control in...
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E. Attendants
You should know that it is generally not appropriate to require a passenger with a disability to be accompanied by a personal care attendant....
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Safety Considerations May Necessitate an Attendant
Safety Considerations May Necessitate an Attendant In the interests of safety, however, you may require that a passenger with a disability travel with an attendant as a condition of receiving...
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
a confirmed reservation is unable to travel on the flight, the passenger with a disability is eligible for denied boarding compensation....
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Guidance Concerning Service Animals
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§ 382.57(a)(4)
(4) You must ensure that a passenger with a disability who requests an accessible automated kiosk is given priority access to any available accessible kiosk you own, lease, or control in...
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Only Safety Affects Seat Assignments
Only Safety Affects Seat Assignments You must not exclude a passenger with a disability from any seat in an exit row or other location or require a passenger with a disability to sit...
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Four Specific Situations in which a Seating Accommodation Must be Provided
Four Specific Situations in which a Seating Accommodation Must be Provided If a passenger self-identifies as an individual with a disability, there are four specific situations where...
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Advance Seat Assignments
Advance Seat Assignments Carriers providing advance seat assignments may employ either the seat “blocking” method or the “priority” seating method.
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“Priority” Seating Method
In this case, the carrier must provide notice to any passenger assigned to a “priority” seat (other than passengers with a disability entitled to a seating accommodation in one of the four...
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Seating Accommodations for Passengers with a Disability Other than one of the Four Types Listed Above
Seating Accommodations for Passengers with a Disability Other than one of the Four Types Listed Above Passengers with a disability – other than the types of passengers with a disability...
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No Advance Seat Assignments
No Advance Seat Assignments If a carrier does not provide advance seat assignments, you must allow passengers who identify themselves as passengers with a disability in need of a seating...
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Other Issues Relating to Seat Assignments
[Sec. 382.38(f)] You cannot reassign the seat of a passenger with a disability who has received a seat assignment to accommodate a disability in the event of a subsequent request for the...