Although in most instances you are not obligated to self identify as a passenger with a disability, keep in mind that conveying certain information or providing some guidance will permit...
Search Results "Passenger with a Disability"
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382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?
382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?...
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382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?...
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§382.85 What seating accommodations must carriers make to passengers in circumstances not covered by §382.81 (a) through (d)?
As a carrier, you must provide the following seating accommodations to a passenger who self-identifies as having a disability other than one in the four categories listed in §382.81 (a)...
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§ 38.97(b)
(b) Where provided, handrails or stanchions shall be sufficient to permit safe boarding, on-board circulation, seating and standing assistance, and alighting by persons with disabilities...
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant....
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7. Online Disability Accommodation Request
The disability advocacy community and some individual members of the public strongly favored adopting a requirement for carriers to allow passengers to submit a request online for a disability...
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Valet Parking: ADA Standard Section 209.4
Section 209.4 covers scoping requirements in the current ADA Standards for passenger loading zones at valet parking.
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§ 382.45 Passenger information
§ 382.45 Passenger information....
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382.41 What flight-related information must carriers provide to qualified individuals with a disability?
with disabilities)....
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
If the passenger has no documents, then explain to the passenger that the animal cannot be carried in the cabin, because it does not meet the criteria for service animals....
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B. Restrooms
The following is provided to assist manufacturers and designers to create restrooms which can be used by people with disabilities....
- Jennifer Keelan, 08 of 12: "Climbing the Capitol Steps for ADA"
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Guidelines for Writing about People with Disabilities
Call us toll-free 1-800-949-4232 V/TTY Find your regional center at www.adata.org For the most current and accessible version, please visit...
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§ 382.35 Attendants
(a) Except as provided in this section, a carrier shall not require that a qualified individual with a disability travel with an attendant as a condition of being provided air transportation...
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382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?
382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?...
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Pre-boarding as an Option
In this situation, as a passenger with a disability, you may choose to pre-board before all other passengers....
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QUESTION: WHAT ADVANCE NOTICE CAN A PVO REQUIRE IN ORDER TO PROVIDE A PARTICULAR AUXILIARY AID OR SERVICE?
ANSWER: *A PVO may request that a passenger provide reasonable advance notice to obtain a particular auxiliary aid or service that the passenger wants....
- OneVoice Augmentative and Alternative Communication (AAC) App
- Technibilt Caroline's Cart
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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11B-209 Passenger drop-off and loading zones and bus stops
209 Passenger Loading Zones and Bus Stops ETA Editor’s Note The CBC includes passenger drop-off. Therefore, the CBC is more inclusive....
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Complaints
Complaints Be aware that a Complaint Resolution Official (CRO) must be made available to you if you ask to speak with a manager or supervisor about a disability-related complaint....