[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67924, Nov. 12, 2013]
Search Results "Passenger with a Disability"
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§382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
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E. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
If your carrier makes available a telephone reservation and information service to the public, you must make available a text telephone (TTY) to permit individuals who are deaf or...
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11B-503 Passenger drop-off and loading zones.
[2010 ADAS] 503 Passenger Loading Zones...
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Qualified individual with a disability
Finally, in addition to satisfying the definition of an individual with a disability, a student with a disability must also be qualified for the protections of Section 504 in order to be...
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§382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin?
[See subsections ...]
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11B-503 Passenger drop-off and loading zones
[2010 ADA Standards] 503 Passenger Loading Zones...
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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Wheelchairs
If a passenger with a disability decides to pre-board, the passenger may stow the wheelchair in the designated storage space with priority over the carry-on items brought on board by other...
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Tips for Interacting with People with Disabilities
Tips for Interacting with People with Disabilities Appropriate etiquette when interacting with people with disabilities is based primarily on respect and courtesy....
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General: ADA Standard Section 208.1
Section 208.1 of the ADA Standards covers information in the most current ADA Standards on scoping requirements for parking spaces.
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382.151 What are the requirements for providing Complaints Resolution Officials?
This rule clarifies that carriers are responsible for making passengers aware of the availability of a CRO in some circumstances even if the passenger does not say “I want to talk to a CRO...
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DISABILITY
DISABILITY....
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Battery-powered Wheelchairs
[Sec. 382.41(g)] Carriers may require that a passenger with a disability wishing to have a battery-powered wheelchair transported on a flight (including in the cabin where required) check...
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DISABILITY
[DSA-AC] Disability is (1) a physical or mental impairment that limits one or more of the major life activities of an individual, (2) a record of such an impairment, or (3) being regarded...
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Real-Time Communication Etiquette for Communicating with Customers with Disabilities
Real-Time Communication Etiquette for Communicating with Customers with Disabilities Today, a lot of customer service takes place with voice calls over the telephone and Internet; however...
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Section 1630.3 Exceptions to the Definitions of “Disability” and “Qualified Individual with a Disability”
Section 1630.3 Exceptions to the Definitions of “Disability” and “Qualified Individual with a Disability”...
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Sensory Software International Grid Player Alternative and Augmentative Communication (AAC) App
Grid Player is suitable for people with a wide range of disabilities, including cerebral palsy, motor-neurone disease (ALS), autism, apraxia, traumatic brain injury, stroke and deafness....
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Record of a disability
To meet the Section 504 definition of an individual with a disability, a student could also have a record of a disability.25 Having a record of a disability means that a person either has...
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382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?
Carriers must promptly provide assistance to passengers in getting on and getting off aircraft....
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DISABILITY
of “disability.”...
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Disability
Disability—A medically definable condition that causes a limitation in one or more major life activities, such as walking, seeing, hearing, speaking, breathing, thinking, and so forth....
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Medical Care and Long-Term Care Facilities: ADA Standard Section 209.3
Section 209.3 covers scoping requirements in the current ADA Standards for passenger loading zones at medical care and long-term care facilities.
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Disability
Disability – (a) A physical or mental impairment that substantially limits one or more of the major life activities of an individual; (b) A record of such impairment; or (c) Being regarded...
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382.143 When must carriers complete training for their personnel?
To ensure that foreign carriers have resource persons to deal with disability issues as soon as possible, foreign carriers will have to complete training for CROs, and U.S. carriers will...
