[2010 ADA Standards] 503 Passenger Loading Zones...
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11B-503 Passenger drop-off and loading zones
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Tips for Assisting People Who Have Difficulty Speaking
Tips for Assisting People Who Have Difficulty Speaking Communication Ask the person how he or she prefers to communicate. A pencil and paper may be okay for short...
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
Carriers are responsible for ensuring that passengers with disabilities, including those with vision or hearing impairments, receive the same information in a timely manner that the carrier...
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§382.111 What services must carriers provide to passengers with a disability on board the aircraft?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] As a carrier, you must provide services within the aircraft cabin as requested by or on behalf of passengers...
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Seating Accommodations
Under certain circumstances, if a passenger self-identifies as a passenger with a disability, carriers must provide seating accommodations....
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§ 382.31 Refusal of transportation
disability....
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I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant?
ANSWER: Airlines may not require a passenger with a mobility impairment to travel with an attendant if that passenger can physically assist in his or her evacuation....
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Refusal of Transportation
Carriers cannot refuse transportation to a qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may offend, annoy...
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Tips for Assisting People Who Are Deaf, Hard of Hearing, or Deaf-Blind
Make sure a passenger who is deaf, hard of hearing, or deaf-blind receives all relevant information as it becomes available to all passengers....
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382.111 What services must carriers provide to passengers with a disability on board the aircraft?
382.111 What services must carriers provide to passengers with a disability on board the aircraft? ETA Editor's Note This section has no content in the original document....
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Boarding Assistance
Carrier personnel are not permitted to physically hand-carry a passenger with a disability on or off a plane, except in the case of an emergency evacuation....
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Information for Passengers
The Foreign Carriers NPRM proposed that, similar to the current rule, carriers would have to make certain information available to passengers with disabilities upon request concerning the...
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§382.133 What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight?
[Doc. No. FAA-2014-0554, 81 FR 33120, May 24, 2016]
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§382.117(c)
(c) If a service animal cannot be accommodated at the seat location of the passenger with a disability who is using the animal, you must offer the passenger the opportunity to move with...
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DISABILITY
of “disability.”...
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
49 CFR 37.42(a) 5/24/12
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§382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
[See subsections ...]
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382.85 What seating accommodations must carriers make to passengers in circumstances not covered by section 382.81 (a) through (d)?
382.85 What seating accommodations must carriers make to passengers in circumstances not covered by section 382.81 (a) through (d)?...
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Carrying Assistive Devices and Keeping Them Near You
At times, passengers get separated unexpectedly from checked baggage....
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§382.117(i)
(i) Guidance concerning the carriage of service animals generally is found in the preamble of this rule. Guidance on the steps necessary to legally transport service animals on...
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Individual Safety Briefings
Individual Safety Briefings You may receive an individual safety briefing under certain circumstances. If so, you should be provided an accessible safety briefing and it must be...
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§382.57(a)(4)
(4) You must ensure that a passenger with a disability who requests an accessible automated kiosk is given priority access to any available accessible kiosk you own, lease, or control in...
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§ 382.57(a)(4)
(4) You must ensure that a passenger with a disability who requests an accessible automated kiosk is given priority access to any available accessible kiosk you own, lease, or control in...
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Disability
and lymphatic, skin, and endocrine; (ii) Any mental or psychological disorder such as mental retardation, organic brain syndrome, emotional or mental illness, and specific learning disabilities...