Tips for Assisting People Who Have Difficulty Speaking
Communication
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Ask the person how he or she prefers to communicate.
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A pencil and paper may be okay for short conversations.
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If you do not understand something that is said, tell the person you don’t understand and ask the person to repeat.
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Be patient, it may take a while to communicate.
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Let the individual speak without attempting to finish his or her sentence.
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To obtain information quickly, ask short questions that require brief “yes” or “no” answers.
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Don’t shout.
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Difficulty speaking does not indicate a lack of intelligence.
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