382.41 What flight-related information must carriers provide to qualified individuals with a disability?...
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382.41 What flight-related information must carriers provide to qualified individuals with a disability?
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§382.51(a)
(a) As a carrier, you must comply with the following requirements with respect to all terminal facilities you own, lease, or control at a U.S. airport:...
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A. Accessibility of Terminal Facilities and Services
All terminal facilities and services owned, leased, or operated by a carrier at a commercial service airport, including parking and ground transportation, must comply with the Standards...
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§ 382.57(a)
(a) As a carrier, you must comply with the following requirements with respect to any automated airport kiosk you own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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§ 382.53 Medical certificates
(a) Except as provided in this section, a carrier shall not require a person who is otherwise a qualified person with a disability to have a medical certificate as a condition for being...
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§ 382.31 Refusal of transportation
(a) Unless specifically permitted by a provision of this part, a carrier shall not refuse to provide transportation to a qualified individual with a disability on the basis of his or her...
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§ 382.57(b)
(b) As a carrier, you must comply with the following requirements for any shared-use automated airport kiosks you jointly own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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§382.3 What do the terms in this rule mean?
In this regulation, the terms listed in this section have the following meanings: [Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67914, Nov. 12, 2013]
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§ 382.5 Definitions
§ 382.5 Definitions. As used in this Part --
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant. [Sec. 382.35(a)] See Chapter 4, Section E for a discussion of the...
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E. Attendants
You should know that it is generally not appropriate to require a passenger with a disability to be accompanied by a personal care attendant. [Sec. 382.35(a)] Even if you have...
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Safety Considerations May Necessitate an Attendant
Safety Considerations May Necessitate an Attendant In the interests of safety, however, you may require that a passenger with a disability travel with an attendant as a condition...
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382.3 What do the terms in this rule mean?
A new definition of “carrier” includes both U.S. and foreign carriers....
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
Carriers are responsible for ensuring that passengers with disabilities, including those with vision or hearing impairments, receive the same information in a timely manner that the carrier...
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"Specified public transportation." (Preamble, Section-by-Section Analysis)
The operations of any portion of any airport that are under the control of an air carrier are covered by the Air Carrier Access Act....
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§382.101 What other boarding and deplaning assistance must carriers provide?
When level-entry boarding and deplaning assistance is not required to be provided under this subpart, you must, as a carrier, provide or ensure the provision of boarding and deplaning assistance...
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Refusal of Transportation
Carriers cannot refuse transportation to a qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may offend, annoy...
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§382.53 What information must carriers give individuals with a vision or hearing impairment at airports?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Advance Notice for Optional Services and Equipment
Advance Notice for Optional Services and Equipment Although carriers are not required to provide the following services or equipment, if they choose to provide them, you may require 48...
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Discrimination is Prohibited
Management of carriers are required to ensure that the carrier (either directly or indirectly through its contractual, licensing, or other arrangements for provision of air transportation...
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G. Medical Certificates: When are they Allowed?
stretcher or in an incubator (where such service is offered); needs medical oxygen during the flight (where such service is offered); or has a medical condition that causes the carrier...
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§ 382.35 Attendants
needs which carrier personnel are not obligated to provide is not a basis on which the carrier may require an attendant....
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§ 382.7 General prohibition of discrimination
(a) A carrier shall not, directly or through contractual, licensing, or other arrangements: (1) Discriminate against any otherwise qualified individual with a disability, by reason of...
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§382.41 What flight-related information must carriers provide to qualified individuals with a disability?
As a carrier, you must provide the following information, on request, to qualified individuals with a disability or persons making inquiries on their behalf concerning the accessibility...