H&R Block, H&R Block Tax Services, and its franchisees agree to provide all appropriate auxiliary aids and services, including qualified sign language interpreters, required under...
Search Results "Customer Service"
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ATTACHMENT A
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Section 1193.1 Purpose (Section-by-Section Analysis)
) This section describes the purpose of the guidelines which is to provide specific direction for the accessibility, usability, and compatibility of telecommunications equipment and customer...
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Section 37.169 Interim Requirements for Over-the-Road Bus Service Operated by Private Entities
Section 37.169 Interim Requirements for Over-the-Road Bus Service Operated by Private Entities Private over-the-road bus (OTRB) service is, first of all, subject to all the other private...
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Product
Telecommunications equipment or customer premises equipment....
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Am I entitled to the services and accommodations required by part 382...I am just going to the airport to meet a friend who is traveling?
QUESTION: Am I entitled to the services and accommodations required by part 382 if I’m a qualified individual with a disability but I’m not a passenger, but rather I am just going to the...
- Allegion Glynn-Johnson Push/Pull Latches
- inLOOP Commercial Use Loop Listener #01115
- Virtual VRI (Video Remote Interpreting)
- Schindler 330A Low Rise Holeless Hydraulic Elevator
- Web Content Accessibility Guidelines (WCAG) 2.1 (June 2018)
- World Wide Web Consortium (W3C) Web Accessibility Initiative
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Cognitive Impairments
Be patient, flexible, and supportive; take time to understand the customer and make sure the customer understands you. Be prepared to follow up in writing....
- Clarity Ensemble Amplified Captioned Telephone
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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Are accessible parking spaces required on a site where valet service is provided but vehicles are parked off site, such as in a public parking garage or on public streets?
This applies where parking spaces are provided on the same site as the valet parking service....
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Telecommunications Equipment Manufacturer
A manufacturer of ICT that is telecommunications equipment or customer premises equipment....
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C.2. - If EIT is acquired through another agency’s contract, which agency is responsible for Section 508 compliance?
They must inform the requiring and ordering activities of the requiring agency which supplies and services the contractors indicate meet (either fully or partially) the applicable technical...
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C. Air Travelers with a Disability Changing Planes
Where needed and to the extent required by law, you must provide services personnel, wheelchairs, and ramps or mechanical lifts....
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28. ADA ON-SITE CONTACT
Any person appointed under this Paragraph 28 shall have a background in customer service....
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382.53 What information must carriers give individuals with a vision or hearing impairment at airports?
With some variations for the situations of U.S. and foreign airports, and U.S. and foreign carriers, the basic point of this section is that at each gate, ticketing area, and customer service...
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Ensure that people with mental health disabilities or I/DD have an equal opportunity to participate in and benefit from the entities’ programs, services, and activities
Ensure that people with mental health disabilities or I/DD have an equal opportunity to participate in and benefit from the entities’ programs, services, and activities....
- Activar Hiawatha 535/509/536/537 Solid 1 inch Diameter Pulls
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5. What factors are relevant in determining whether an individual does not oppose receiving services in an integrated employment setting?
workshops directly from secondary school settings, have been absent from the competitive labor market for long periods of time, or been given scant information about supported employment services...
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4.Information, documentation, and training
4.Information, documentation, and training Manufacturers should ensure access to information and documentation it provides to its customers....