Clear passageways in front of customer service counters shall be not less than 48 in (1220 mm) clear width to permit maneuvering of a wheelchair....
Search Results "Customer Service"
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9.2* POST OFFICE LOBBIES
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Automated Airport Kiosk Definition and Applicability Based on Function/Location
, or controls and makes available at a U.S. airport to enable customers to independently obtain flight-related services.”...
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16. Is the IDEA evaluation process different than the analysis used when considering an individual’s request for a particular auxiliary aid or service under Title II?
providing necessary auxiliary aids and services under Title II....
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Q11: What must a school district do for a student who has a disability but does not need any special education or related services?
aids or services....
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382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?
382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain specific services in connection with a flight?...
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C201.3 Access to Functionality
Manufacturers shall ensure that telecommunications equipment and customer premises equipment is accessible to and usable by individuals with disabilities by providing direct access to all...
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Subpart B—Nondiscrimination and Access to Services and Information
[See subsections ...]
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Subpart F—Health, Welfare, and Social Services
[See subsections ...]
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§ 37.29 Private entities providing taxi service
[See subsections ...]
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§ 37.121 Requirement for comparable complementary paratransit service
[See subsections ...]
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III-4.2400 Check-out aisles
If a store has check-out aisles, customers with disabilities must be provided an equivalent level of convenience in access to check-out facilities as customers without disabilities....
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Receipts: ADA Standard Section 707.5.2
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
- GSA Section 508 Tutorials, Guidance, Checklists
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Peripheral Devices (Section-by-Section Analysis)
Peripheral Devices (Section-by-Section Analysis) Section 255 (d) of the Act provides that when it is not readily achievable to make telecommunications equipment or customer premises equipment...
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Patient or designated support person’s answers these questions.
These questions can be customized for use in the patient registration and appointment setting process as well as the in-patient nursing assessment process....
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1. Q: Does the Americans with Disabilities Act -- or "ADA" -- apply to child care centers?
Child care services provided by government agencies, such as Head Start, summer programs, and extended school day programs, must comply with title II of the ADA....
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If the Passenger Poses a Direct Threat to the Health and Safety of Others
[Sec. 382.51(b)(4)] At all times, as a matter of good customer service, you should treat the passenger with courtesy and respect....
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220.1 General
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided, at least one of each type provided at each location shall comply with 707....
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Staff Training
important that staff -- especially front line staff who routinely interact with the public -- understand the requirements on modifying policies and practices, communicating with and assisting customers...
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General rule on reservations. (Section-by-Section Analysis)
proposed rule is meant to reach any public accommodation that owns, leases (or leases to), or operates a place of lodging, and is not limited to a hotel's operation of its own reservations service...
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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Calibrating the level used for measuring accessible routes for ADAAG Compliance by ACT Services Consulting
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Q34. Are churches, temples, synagogues, mosques, and other places of worship required to allow individuals to bring their service animals into the facility?
Are churches, temples, synagogues, mosques, and other places of worship required to allow individuals to bring their service animals into the facility? A. No. ...