Search Results "Customer Service"

• Federal Documents > Regulations > 24 CFR Part 100—Discriminatory Conduct Under the Fair Housing Act (with amendments issued through Sept. 2016)
  §100.65 Discrimination in terms, conditions and privileges and in services and facilities.

  [54 FR 3283, Jan. 23, 1989, as amended at 81 FR 63074, Sept. 14, 2016]

• Federal Documents > Regulations > 49 CFR Parts 37 & 38 - Department of Transportation (DOT) ADA Regulations
  § 37.189 Service requirement for OTRB demand-responsive systems

  [See subsections ...]

• Federal Documents > Regulations > 49 CFR Parts 37 & 38 - Department of Transportation (DOT) ADA Regulations
  § 37.191 Special provision for small mixed-service operators

  [See subsections ...]

• Federal Documents > Technical Assistance > Title III Technical Assistance Manual (with 1994 supplement)
  III-3.1000 General

  Individuals with disabilities may not be denied full and equal enjoyment of the "goods, services, facilities, privileges, advantages, or accommodations" offered by a place of public accommodation...

• Federal Documents > Technical Assistance > Expanding Your Market: Maintaining Accessible Features in Retail Establishments
  Question 24

  ., Braille, large print, electronic) up to date and available to customers on request?...

• Additional Access Publications > Accessible Health Care Briefs: CHOOSING AND NEGOTIATING AN ACCESSIBLE FACILITY LOCATION
  3. b. Government Assistance

  PDF (957 KB) ADA Guide for Small Businesses - ADA.gov This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services...

• Federal Documents > Technical Assistance > Expanding Your Market: Accessibility Benefits Older Adult Customers
  End Note

  Older adults may have patronized a business for years or they may be brand new customers....

• Federal Documents > Technical Assistance > 2013 Forest Service Outdoor Recreation Accessibility Guidelines (FSORAG)
  4.1.2 Number of Wheelchair Seating Spaces

  )  1 spaces 24 to 48 linear ft. (7 to 15 meters)  10- to 20-ft. table (3.1 to 6 meters) 2 spaces 48 to 72 linear ft. (15 to 22 meters) Typically custom-built...

• Corada Voices > General Comments or Questions
  Personalized Funding Solutions: A Criteria-Based Review of What Actually Holds Up

  By: totosite report

  Customization implies fit. But personalization can be cosmetic—or substantive....

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  C201.5 Design, Development, and Fabrication

  Manufacturers shall evaluate the accessibility, usability, and interoperability of telecommunications equipment and customer premises equipment during its product design, development, and...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  §1194.2 Guidelines for Section 255 of the Communications Act.

  The guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act are set forth in Appendices B and C to this part....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  §1194.2 – Guidelines for Section 255 of the Communications Act.

  The guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act are set forth in Appendices B and C to this part....

• Federal Documents > Regulations > 36 CFR Part 1193 Telecommunications Act (Section 255) Accessibility Guidelines
  Peripheral devices

  Devices employed in connection with telecommunications equipment or customer premises equipment to translate, enhance, or otherwise transform telecommunications into a form accessible to...

• Federal Documents > Regulations > 36 CFR Part 1193 Telecommunications Act (Section 255) Accessibility Guidelines
  §1193.1 Purpose.

  This part provides requirements for accessibility, usability, and compatibility of telecommunications equipment and customer premises equipment covered by the Telecommunications Act of 1996...

• State and Local Documents > Codes and Standards > 2019 California Standards
  10. Prescription Drug Container Labels

  Several national pharmacy chains now offer talking prescription information for blind customers: CVS (including its mail service company Caremark), Walmart, Walgreens, Rite Aid, and Express...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Voice over Internet Protocol (VoIP)

  VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Assistive Technology (AT)

  Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Assistive Technology (AT)

  Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  Voice over Internet Protocol (VoIP)

  VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Voice over Internet Protocol (VoIP)

  VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Assistive Technology (AT)

  Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Assistive Technology (AT)

  Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...

• Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
  Voice over Internet Protocol (VoIP)

  VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....

• Corada Voices > General Comments or Questions
  What to Expect from a Trusted Dental Clinic Near Me

  By: Anuj Kumar

  A professional Dental clinic near me should provide preventive, restorative, and cosmetic services under one roof....