Where food or drink is served at counters exceeding 34 in (865 mm) in height for consumption by customers seated on stools or standing at the counter, a portion of the main counter which...
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5.2 Counters and Bars
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6. What happens if the public school district thinks that providing a particular auxiliary aid or service would result in a fundamental alteration in the nature of a service, program, or activity, or an undue financial and administrative burden?
A school district must provide a particular auxiliary aid or service that is otherwise required unless the district can prove that such an auxiliary aid or service would result in a fundamental...
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6. Prescription Drug Container Labels
Several national pharmacy chains now offer talking prescription information for blind customers: CVS (including its mail service company Caremark), Walmart, Walgreens, Rite Aid, and Express...
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Reynoldson, Pixley, Whedbee v. City of Seattle - Class Action Complaint Regarding the Pedestrian Right of Way
UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE No. 15-1608 COMPLAINT CLASS ACTION CONRAD REYNOLDSON, STUART PIXLEY, and DAVID WHEDBEE,...
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SCOTT JOHNSON v. STARBUCKS CORPORATION - AMICUS BRIEF
DAVID L. ANDERSON (CABN 149604) United States Attorney SARA WINSLOW (DCBN 457643) Chief, Civil Division ELLEN LONDON (NYRN 4605671) Assistant United States Attorney 450...
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Introduction
More than 50 million Americans with disabilities are potential customers for retail businesses across the country....
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Q21. My city / college offers a voluntary registry program for people with disabilities who use service animals and provides a special tag identifying the dogs as service animals. Is this legal under the ADA?
My city / college offers a voluntary registry program for people with disabilities who use service animals and provides a special tag identifying the dogs as service animals....
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QUESTION: WHAT LIMITATIONS CAN A PVO IMPOSE WITH RESPECT
TO CARRYING A SERVICE ANIMAL?
39.3, 39.91 QUESTION: WHAT LIMITATIONS CAN A PVO IMPOSE WITH RESPECT TO CARRYING A SERVICE ANIMAL?...
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106.5.45 Primary Function
Areas that contain a primary function include, but are not limited to, the customer services lobby of a bank, the dining area of a cafeteria, the meeting rooms in a conference center, as...
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ACCESS
Whether the issue is a matter of law, customer service, or both, the ACCESS checklist will be useful in identifying the needs of passengers with disabilities and determining what accommodations...
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8. What is an Olmstead Plan in the state and local government employment service system context?
A: An Olmstead plan is a public entity’s plan for implementing its legal obligation to provide services to individuals with disabilities in the most integrated setting appropriate.35 To...
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Introduction
The first section provides recommendations on best practices for physical accessibility and customer service that go above and beyond the minimum requirements contained within the 2010 Americans...
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Q16. Must a service animal be allowed to ride in an ambulance with its handler?
Must a service animal be allowed to ride in an ambulance with its handler? A. Generally, yes. ...
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Subpart H—Services on Aircraft
[See subsections ...]
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VIII. Food Service Areas...
[See subsections ...]
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§ 37.193 Interim service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 76 FR 57936, Sept. 19, 2011]
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§ 37.23 Service under contract
[56 FR 45621, Sept. 6, 1991, as amended at 76 FR 57935, Sept. 19, 2011]
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1. Q: What are the laws that apply to my business?
The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed....
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U.S. Access Board - Supervisory Technical Services Officer
Access Board seeks a Supervisory Technical Services Officer (GS 15) to serve in its Office of Technical and Information Services. Applications are due by February 25, 2022....
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Q23. Can individuals with disabilities be refused access to a facility based solely on the breed of their service animal?
Can individuals with disabilities be refused access to a facility based solely on the breed of their service animal? A. No. ...
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Americans with Disabilities Act: Assistance at Self-Serve Gas Stations
The Americans with Disabilities Act (ADA) requires self-serve gas stations to provide equal access to their customers with disabilities....
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382.111 What services must carriers provide to passengers with a disability on board the aircraft?
382.111 What services must carriers provide to passengers with a disability on board the aircraft? ETA Editor's Note This section has no content in the original document....
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III-4.4700 Transportation barriers
Public accommodations that provide transportation to their clients or customers must remove barriers to the extent that it is readily achievable to do so....
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Hospitality for All
However, 60% of guests with disabilities had problems at the hotels where they stayed due to: Physical barriers Communication barriers Customer service...