28 CFR Part 35 Title II Notice of Proposed Rulemaking (NPRM) (published 2008)

(d) Video interpreting services (VIS).  A public entity that chooses to provide qualified interpreters via VIS shall ensure that it provides -

(1) High quality, clear, real-time, full-motion video and audio over a dedicated high speed Internet connection;

(2) A clear, sufficiently large, and sharply delineated picture of the interpreter's head and the participating individual's head, arms, hands, and fingers, regardless of his body position;

(3) Clear transmission of voices; and

(4) Training to nontechnicians so that they may quickly and efficiently set up and operate the VIS.