(d) Video remote interpreting (VRI) services. A public entity that chooses to provide qualified interpreters via VRI services shall ensure that it provides—...
Search Results "Customer Service"
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§ 35.160(d) Video remote interpreting (VRI) services
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Form for Advance Notice Requests and Provision of Equivalent Service
Form for Advance Notice Requests and Provision of Equivalent Service 1. Operator's name ______________________________________________________ 2....
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Defining and Delivering Disability-Competent Care - Flexible Long Term Services and Supports
The objective of this webinar was to explore flexible long term support through: Understanding the existing disconnect between medical care and long-term services and supports,...
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Universal Design for Health Care Facilities
Universal Design for Health Care Facilities: Addressing Safety, Access to Care for a Diverse Patient Population Environment of Care® News, January 2009, Volume 12, Issue...
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12182(b)(2)(B)(ii) Equivalent service
(ii) Equivalent service If a private entity which operates a fixed route system and which is not subject to section 12184 of this title purchases or leases a vehicle with a seating capacity...
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Disability Employment Policy (ODEP): Workforce Recruitment Program Success, The Pentagon
Learn how the Workforce Recruitment Program can help you find qualified candidates with disabilities and increase the diversity footprint of your workplace. In this video, the...
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Disability Employment Policy (ODEP): Workforce Recruitment Program Success, Northrop Grumman
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Accessible Restrooms, Fitting Rooms, and Elevators
Equally important to the customer experience is the ability to move comfortably within the establishment and to try out or try on the merchandise....
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III−1.3000 Commercial facilities
ILLUSTRATION: A manufacturing company has an extensive customer services operation, which takes customer complaints and provides other services in connection with the retail sales of the...
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Chapter 6: Support Documentation and Services (Section-by-Section Analysis)
Chapter 6 covers accessibility requirements for ICT support documentation and services....
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Moving Beyond “Special Needs” - A Function-Based Framework for Emergency Management and Planning
JOURNAL OF DISABILITY POLICY STUDIES Moving Beyond “Special Needs” A Function-Based Framework for Emergency Management and Planning
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Telecommunications Equipment
Equipment, other than customer premises equipment, used by a carrier to provide telecommunications service or interconnected VoIP service and includes software integral to the operation...
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Consultation on auxiliary aid or service. (Section-by-Section Analysis)
A public accommodation should consult with the individual with a disability, wherever possible, to determine what auxiliary aid or service would provide effective communication. ...
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Sec.36.403(c)(1)(ii)
(ii) Replacing an inaccessible floor surface in the customer service or employee work areas of a bank;...
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§ 36.403(c)(1)(ii)
(ii) Replacing an inaccessible floor surface in the customer service or employee work areas of a bank;...
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§382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§ 382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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Standard Forest Service National Trail Specifications
publication "Standard Specifications for Construction and Maintenance of Trails" (EM–7720–103) provides a uniform set of specifications for contracted trail work throughout the Forest Service...
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Minority constituents
□ Ensure outreach is made to minority constituents who may not be frequent customers of Forest Service programs....
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FEMA: Office of Disability Integration and Coordination
At the state, local, and regional levels, we have supported the development of advisory groups led by representatives from disability services and advocacy organizations alongside emergency...
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§27.77 Recipients of Essential Air Service subsidies.
Any air carrier receiving Federal financial assistance from the Department of Transportation under the Essential Air Service Program shall, as a condition of receiving such assistance, comply...
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Subpart F—Paratransit as a Complement to Fixed Route Service
Subpart F—Paratransit as a Complement to Fixed Route Service...
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Subpart F—Paratransit as a Complement to Fixed Route Service
Subpart F—Paratransit as a Complement to Fixed Route Service...
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Sec.36.302(c)(2) Care or supervision of service animals
(2) Care or supervision of service animals. Nothing in this part requires a public accommodation to supervise or care for a service animal....
