(3) Ensuring usable customer support and technical support in the call centers and service centers which support their products at no additional charge....
Search Results "Customer Service"
Commonly Searched Documents
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§1193.33(a)(3)
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Applying the Forest Service Outdoor Recreation Accessibility Guidelines
The first step in applying Forest Service Outdoor Recreation Accessibility Guidelines (FSORAG) is to know when and where compliance is required....
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§ 37.169(b)(3)
(3) Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during...
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§ 37.169(b)(3)
(3) Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during...
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4. My pool already existed before the effective date of the new rule. What am I required to do to provide pool access to customers with mobility disabilities?
What am I required to do to provide pool access to customers with mobility disabilities?...
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Telecommunications Equipment
Equipment, other than customer premises equipment, used by a carrier to provide telecommunications services, and includes software integral to such equipment (including upgrades)....
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Telecommunications equipment
Equipment, other than customer premises equipment, used by a carrier to provide telecommunications services, and includes software integral to such equipment (including upgrades)....
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217.4.5 Rest Stops, Emergency Roadside Stops, and Service Plazas
217.4.5 Rest Stops, Emergency Roadside Stops, and Service Plazas....
- FEMA
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III-4.3000 Auxiliary aids
[See subsections ...]
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Subpart D —Requirements for Compatibility With Peripheral Devices and Specialized Customer Premises Equipment
[See subsections ...]
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Sec.36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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General: ADA Standard Section 220.1
Section 220.1 of the ADA Standards covers information in the current ADA Standards on scoping requirements for automatic teller and fare machines.
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Primary Function
Areas that contain a primary function include, but are not limited to, [the customer services lobby of a bank, 36.403(b)], the dining area of a cafeteria, the meeting rooms in a conference...
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IV. Description of Reporting, Recordkeeping and Other Compliance Requirements.
Manufacturers of telecommunications equipment and customer premises equipment are required by Section 255 to "ensure that the equipment is designed, developed and fabricated to be accessible...
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Because sidewalks and trails provide such fundamental services to the public, they should be designed to meet the needs of the widest possible range of users......
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§104.37 Nonacademic services.
[45 FR 30936, May 9, 1980, as amended at 65 FR 68055, Nov. 13, 2000]
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“No Service” Backup Plans
Planning should include what to do during “no connection" times. Keep a standard phone (not a cordless phone) in your home because it will work if you lose power. Keep a prepaid...
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§ 37.187 Interline service
[See subsections ...]
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§ 37.129 Types of service
[See subsections ...]
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Background
A provider of telecommunications services shall ensure that the service is accessible to and usable by individuals with disabilities, if readily achievable....
- Department of Transportation: Disability Training Materials and Helpful Information
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§ 36.302(e)(3)
(3) Guarantee that an accessible guest room reserved through the reservations service will be held for the reserving customer during the reservation period to the same extent that it guarantees...
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Are there good examples of Title III Compliance for making goods and services accessible?
In some ways, I understand how difficult and expensive it might be to make the facility physically accessible but how about the requirement of Title III to make access to goods and services...