How do customers enter and move about your business?...
Search Results "Customer Service"
Commonly Searched Documents
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Priorities for Barrier Removal
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E. Remedies for Violations of Site Selection and Geographic Service Area Requirements
following are examples of steps that may be included in the plan, where necessary to overcome the discrimination: (1) Redrawing of the boundaries of the vocational education center's service...
- NYC Board of Elections: Video 2 - Communication and Etiquette Part 2
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§ 36.302(c)(7)
Individuals with disabilities shall be permitted to be accompanied by their service animals in all areas of a place of public accommodation where members of the public, program participants...
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Who is Covered by the ADA?
Businesses that provide goods or services to the public are called “public accommodations” in the ADA....
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In-Flight Audio and Video Services
are not even technologically or operationally feasible given the following: technical limitations of both old and new IFE systems, variations among proprietary IFE systems currently in service...
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Sec.36.508(c) Transportation services provided by public accommodations
(c) Transportation services provided by public accommodations....
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Re: Service Counters
On a practical note, I have never seen such a proposal. I suspect the reason is cost. Casework with more corners and offsets costs more to build. Also, an employee may also need the...
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I. Need For and Final Objectives of the Guidelines.
Telecommunications equipment is equipment, other than customer premises equipment, used by a carrier to provide telecommunications services, and includes software integral to such equipment...
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A. Netflix’s Web-Only Service is a Public Accommodation Subject to Title III
Netflix’s Web-Only Service is a Public Accommodation Subject to Title III...
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APPENDIX VI: DOT Guidance Concerning Service Animals in Air Transportation
APPENDIX VI DOT Guidance Concerning Service Animals in Air Transportation...
- Schumacher: Introduction to Schumacher Elevator Company
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Barrier Removal
When an inaccessible feature cannot be corrected, if there is another easy and inexpensive way to provide service to a customer who cannot access the business, the business must offer that...
- AIA White Paper: A Proposal for additions to accessibility Standards for Nursing Home & Assisted Living Residents in Toileting and Bathing
- Level Access
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Typical examples of reasonable modifications are:
Typical examples of reasonable modifications are: Modifying a no-pets policy to allow someone with PTSD to bring in a service animal that has been trained to calm the person when he...
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382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?...
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Video interpreting services. (Section-by-Section Analysis)
Section 36.303(f) has been added to establish performance standards for video interpreting services (VIS), a system the Department recognizes as a means to provide qualified interpreters...
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Video interpreting services. (Section-by-Section Analysis)
Section 35.160(d) has been added to establish performance standards for video interpreting services (VIS), a system the Department recognizes as a means to provide qualified interpreters...
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C205.1 General
Where software is integral to the use of telecommunications functions of telecommunications equipment or customer premises equipment and has a user interface, such software shall conform...
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Disability Awareness Training for Staff
The Hospitality and Disability Initiative has customer service training materials that can be downloaded and used for training staff....
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....