ILLUSTRATION: A manufacturing company has an extensive customer services operation, which takes customer complaints and provides other services in connection with the retail sales of the...
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III−1.3000 Commercial facilities
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FEMA: Office of Disability Integration and Coordination
At the state, local, and regional levels, we have supported the development of advisory groups led by representatives from disability services and advocacy organizations alongside emergency...
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Chapter 6: Support Documentation and Services (Section-by-Section Analysis)
Chapter 6 covers accessibility requirements for ICT support documentation and services....
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Telecommunications Equipment
Equipment, other than customer premises equipment, used by a carrier to provide telecommunications service or interconnected VoIP service and includes software integral to the operation...
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Consultation on auxiliary aid or service. (Section-by-Section Analysis)
A public accommodation should consult with the individual with a disability, wherever possible, to determine what auxiliary aid or service would provide effective communication. ...
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Sec.36.403(c)(1)(ii)
(ii) Replacing an inaccessible floor surface in the customer service or employee work areas of a bank;...
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§ 36.403(c)(1)(ii)
(ii) Replacing an inaccessible floor surface in the customer service or employee work areas of a bank;...
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Standard Forest Service National Trail Specifications
publication "Standard Specifications for Construction and Maintenance of Trails" (EM–7720–103) provides a uniform set of specifications for contracted trail work throughout the Forest Service...
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§382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§ 382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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Minority constituents
□ Ensure outreach is made to minority constituents who may not be frequent customers of Forest Service programs....
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Effective Emergency Management: Making Improvements for Communities and People with Disabilities
Source: National Council on Disability Document: HTML version; PDF (514 pages, 17.74 MB) Publication Date: August 12, 2009 Executive Summary: The challenges faced by...
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§27.77 Recipients of Essential Air Service subsidies.
Any air carrier receiving Federal financial assistance from the Department of Transportation under the Essential Air Service Program shall, as a condition of receiving such assistance, comply...
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Subpart F—Paratransit as a Complement to Fixed Route Service
Subpart F—Paratransit as a Complement to Fixed Route Service...
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Subpart F—Paratransit as a Complement to Fixed Route Service
Subpart F—Paratransit as a Complement to Fixed Route Service...
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Boost Your Business - Chapter 10 - Restroom Fixtures
Boost Your Business - Chapter 10 - Restroom Fixtures
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§382.3 Shared-use automated airport kiosk
Shared-use automated airport kiosk means a self-service transaction machine that is jointly owned, controlled or leased by an airport operator and carriers and/or an independent service...
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§ 382.3 Shared-use automated airport kiosk
Shared-use automated airport kiosk means a self-service transaction machine that is jointly owned, controlled or leased by an airport operator and carriers and/or an independent service...
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Covered Entities
The definitions of customer premises equipment and telecommunications equipment help to further define which manufacturers are covered by §255: The term "customer premises equipment"...
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Sec.36.302(c)(2) Care or supervision of service animals
(2) Care or supervision of service animals. Nothing in this part requires a public accommodation to supervise or care for a service animal....
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Change "service animal" to "assistance animal." (Section-by-Section Analysis)
Some commenters asserted that "assistance animal" is a term of art and should replace "service animal." ...
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Change "service animal" to "assistance animal." (Section-by-Section Analysis)
Some commenters asserted that "assistance animal" is a term of art and should replace "service animal." ...
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QUESTION: HOW IS A SERVICE ANIMAL CARED FOR WHILE ON BOARD A VESSEL?
39.3, 39.91 QUESTION: HOW IS A SERVICE ANIMAL CARED FOR WHILE ON BOARD A VESSEL? ANSWER: * The care of the service animal is the responsibility of its user....
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Question 25
Have all new employees been informed about the business's accessible features and accessible customer service practices?...
