The Cleaner Air Symbol shall be permitted for use to identify a path of travel, and a room or a facility when the following is met 1. ...
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11B-216.13.3 Conditions of use
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§382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this part?
As a U.S. or foreign carrier, you are required to comply with the requirements of this part on May 13, 2009, except as otherwise provided in individual sections of this part....
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Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities
accessible formats to help them to travel independently within airports....
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382.117 Must carriers permit passengers with a disability to travel with service animals?
“Guidance Concerning the Carriage of Services Animals in Air Transportation Into the United Kingdom” (February 26, 2007) discusses the transportation of service dogs and cats into the U.K...
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Accessible Web Sites
[See subsections ...]
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382.145 What records concerning training must carriers retain?
382.145 What records concerning training must carriers retain?...
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Department of Transportation: Disability Training Materials and Helpful Information
The programs focus on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 and were produced...
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§382.57(a)
(a) As a carrier, you must comply with the following requirements with respect to any automated airport kiosk you own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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§382.51(c)
(c) As a foreign carrier, you must meet the requirements of this section by May 13, 2010, except as otherwise indicated in paragraph (a)....
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382.57 What services must carriers provide if their automated kiosks are inaccessible?
382.57 What services must carriers provide if their automated kiosks are inaccessible? The Department will seek further comment on kiosk accessibility issues in an SNPRM....
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Responsibilities of Employees other than the CRO
’s policies concerning the provision of air travel to individuals with disabilities....
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§382.7(a)
(a) If you are a U.S. carrier, this Part applies to you with respect to all your operations and aircraft, regardless of where your operations take place, except as otherwise provided in...
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D. Recording, Categorizing, and Reporting Written Disability-related Complaints Received by Carriers
Certificated U.S. carriers and foreign carriers1 operating to, from, and in the United States using at least one aircraft with more than 60 passenger seats must record, categorize, and report...
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§27.71(c)
(c) The airport shall ensure that there is an accessible path between the gate and the area from which aircraft are boarded....
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You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate
You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate, except in very limited circumstances. [Secs. 382.35(a) and...
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382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
Carriers may not impose charges on passengers for accommodations required by the rule....
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§ 382.61 Training
(1) The carrier shall ensure training to proficiency concerning: (i) The requirements of this part and other DOT or FAA regulations affecting the provision of air travel to persons...
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§382.155 How must carriers respond to written complaints?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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§27.72 Boarding assistance for aircraft.
[80 FR 46514, Aug. 5, 2015]
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§382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
As a carrier, you are not required to provide extensive special assistance to qualified individuals with a disability....
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382.159 How are complaints filed with DOT?
regulation include a time frame for filing informal complaints, a change of postal address for sending an informal complaint by mail, and the web address for filing an informal complaint on the Air...
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Employee Training
Management of carriers should be aware that proper training of carrier personnel is critical to compliance with the ACAA and part 382....
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382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?...
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§382.115 What requirements apply to on-board safety briefings?
As a carrier, you must comply with the following requirements with respect to on-board safety briefings:...
