[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67914, Nov. 12, 2013]
Search Results "Air Carrier Airport"
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§382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
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2. Usability and Performance Standards
a person or group representing a disability type that will test the carrier's Web site at no expense to the carrier and within a reasonable time period, the carrier has fulfilled its obligation...
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A. Complaint Procedures and Complaints Resolution Officials (CRO’s)
Carriers must (i) establish a procedure for resolving disability-related complaints raised by passengers with a disability and (ii) designate at least one CRO to be available to handle disability-related...
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6. Compliance Monitoring
We discussed, but did not propose to require, that carriers post WCAG 2.0 “conformance claims” on their Web sites....
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1.4 Related Reading Material.
FAA AC No. 150/5360-12, Airport Signing and Graphics, http://www.faa.gov/airports/resources/advisory_circulars/index.cfm/go/document.current/documentNumber/150_5360-12. 5....
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382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?
382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?...
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7. Section 27.71 is amended...
7. Section 27.71 is amended by adding reserved paragraphs (h) and (i) and paragraphs (j) and (k) to read as follows:
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§ 382.65 Compliance procedures
be available at each airport which the carrier serves...
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Safety Assistants/Attendants
A passenger could, for example, bring a companion to the airport to serve as a go-between with carrier personnel there....
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§382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
As a carrier, you must not require a passenger with a disability to provide advance notice of the fact that he or she is traveling on a flight....
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§382.35 May carriers require passengers with a disability to sign waivers or releases?
[See subsections ...]
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§382.117 Must carriers permit passengers with a disability to travel with service animals?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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§382.141 What training are carriers required to provide for their personnel?
[See subsections ...]
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382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?...
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§382.57(a)(2)
(2) You must ensure that at least 25 percent of automated kiosks you own, lease, or control in each location at a U.S. airport meet the design specifications in paragraph (c) of this section...
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§ 382.57(a)(2)
(2) You must ensure that at least 25 percent of automated kiosks you own, lease, or control in each location at a U.S. airport meet the design specifications in paragraph (c) of this section...
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§ 382.55 Miscellaneous provisions
(a) Carriers shall permit dogs and other service animals used by persons with a disability to accompany the persons on a flight....
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§382.151 What are the requirements for providing Complaints Resolution Officials?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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382.153 What actions do CROs take on complaints?
382.153 What actions do CROs take on complaints? ETA Editor's Note This section has no content in the original document.
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Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant?
DOT recognizes that in many situations carrier personnel may have difficulty communicating with a passenger who is deaf and blind....
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Cleaner Indoor Air Campaign
The Cleaner Indoor Air Campaign was launched by the Invisible Disabilities Association (IDA) in 2006....
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§382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
[See subsections ...]
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Are airlines required to provide in-flight medical oxygen and, if so, may they charge passengers for providing medical oxygen?
QUESTION: I require medical oxygen when I travel by air....
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Verification of Service Animals
See also Appendix VI, DOT Guidance Concerning Service Animals in Air Transportation....
