(d) Systems of inter-terminal transportation, including, but not limited to, shuttle vehicles and people movers, shall comply with applicable requirements of the Department of...
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§27.71(d)
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382.71 What other aircraft accessibility requirements apply to carriers?
382.71 What other aircraft accessibility requirements apply to carriers?...
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§382.93 Must carriers offer preboarding to passengers with a disability?
As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?...
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382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?
382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition?...
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
ANSWER: DOT’s Aviation Consumer Protection Division publishes a monthly Air Travel Consumer Report (ATCR) which provides information on the number of disability-related complaints received...
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§382.57(b)
(b) As a carrier, you must comply with the following requirements for any shared-use automated airport kiosks you jointly own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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412.2.6 Accessibility
[DSA-AC] In air traffic control towers, an accessible route shall not be required to serve the cab and the equipment areas on the floor immediately below the cab....
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§382.51(a)(4)
(4) Your contracts or leases with airport operators concerning the use of airport facilities must set forth your airport accessibility responsibility under this part and that of the airport...
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412.3.5 Accessibility
[DSA-AC] In air traffic control towers, an accessible route shall not be required to serve the cab and the equipment areas on the floor immediately below the cab....
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412.3.8 Accessibility
[DSA-AC] In air traffic control towers, an accessible route shall not be required to serve the cab and the equipment areas on the floor immediately below the cab....
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Two Steps for Airline Personnel
To determine whether an animal is a service animal and should be allowed to accompany its user in the cabin, airline personnel should: 1. Establish whether the animal is a pet or...
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I’m deaf ...Do the airlines have to provide me with such information as schedule changes, gate changes, etc.?
in the airport terminal or on the aircraft....
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§382.57 What accessibility requirements apply to automated airport kiosks?
[78 FR 67915, Nov. 12, 2013]
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§27.71(b)
(b) Airport operators shall ensure that the terminal facilities and services subject to this section shall be readily accessible to and usable by individuals with disabilities, including...
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1. Technical Standard for Web Site Accessibility
Comments: The comments submitted jointly by A4A, IATA, ACI-NA, RAA, and the Air Carrier Association of America opposed mandating a single technical standard for Web site accessibility....
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§27.71(i) High-contrast captioning on television and audio-visual displays.
This paragraph applies to airports with 10,000 or more annual enplanements....
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§382.117(h)
., animal health regulations) needed to permit the legal transportation of a passenger's service animal from the U.S. into a foreign airport....
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Web Site Accessibility
In the September 2011 SNPRM, we proposed to require that U.S. and foreign air carriers ensure that the public-facing content of a primary Web site they own or control that markets air transportation...
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§27.71(j)(3)
(3) When shared-use kiosks provided in a location at the airport perform more than one function (e.g., print boarding passes/bag tags, accept payment for flight amenities such as seating...
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§ 27.71(j)(3)
(3) When shared-use kiosks provided in a location at the airport perform more than one function (e.g., print boarding passes/bag tags, accept payment for flight amenities such as seating...
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2. Accessibility Technical Standard
Comments: The consensus among most commenters was that the Department's proposed design specifications adequately covered all the functions automated airport kiosks presently offer, as well...
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§27.71(g)
(g) If an airport operator who receives Federal financial assistance for an existing airport facility has not already done so, the recipient shall submit a transition plan meeting the requirements...
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Seating Assignments
This way, carrier personnel can determine the most appropriate seating accommodation for you....