(1) As a U.S. carrier, you must ensure that passengers with a disability who identify themselves as persons needing visual or hearing assistance have prompt access to the same information...
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§382.53(a)(1)
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SUPPLEMENTARY INFORMATION:
The Department of Transportation is amending its rule implementing the Air Carrier Access Act (ACAA) to require U.S. air carriers and foreign air carriers to make their Web sites that market...
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382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
For example, the passenger and air carrier could arrange a hand or touch signal that the passenger knows means “get up and follow passengers to an emergency exit.”...
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2.8 Aircraft and Air Carrier Facility Accessibility.
However, Section 504 of the RA does place some responsibility for access to aircraft (U.S. and foreign air carriers) on the airport operator. (49 CFR § 27.72). 2.8.1 Airport Facilities...
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382.101 What other boarding and deplaning assistance must carriers provide?
382.101 What other boarding and deplaning assistance must carriers provide?...
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382.3 What do the terms in this rule mean?
The final rule includes a definition of the term “indirect air carrier.”...
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Indirect Air Carrier:
A company not directly involved in the operation of an aircraft that sells air transportation services to the general public, such as tour and charter operators. [Sec. 382.5]...
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§382.53(b)
(b) The information you must provide under paragraph (a) of this section includes, but is not limited to, the following: Information concerning flight safety, ticketing, flight...
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§382.53(a)
(a)
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§382.3 On-demand air taxi
On-demand air taxi means an air taxi operator that carries passengers or property and is not a commuter carrier as defined in this section....
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§ 382.35 Attendants
(a) Except as provided in this section, a carrier shall not require that a qualified individual with a disability travel with an attendant as a condition of being provided air transportation...
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§382.99 What agreements must carriers have with the airports they serve?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Air Transportation:
Interstate, overseas, or foreign air transportation, or the transportation of mail by aircraft, as defined in the Federal Aviation Act (recodified as 49 U.S.C. 40101 et seq.)....
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§ 382.5 Air transportation
§ 382.5 Air transportation....
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382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
The requirements concerning movement through the terminal are clarified to say that the carrier’s assistance responsibility starts at the terminal entrance and goes through the airport to...
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1.2 Legal Requirements.
Carrier Access Act (ACAA)....
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§382.3 Carrier
Carrier means a U.S. citizen (“U.S. carrier”) or foreign citizen (“foreign carrier”) that undertakes, directly or indirectly, or by a lease or any other arrangement, to engage in air transportation...
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§ 382.31 Refusal of transportation
(a) Unless specifically permitted by a provision of this part, a carrier shall not refuse to provide transportation to a qualified individual with a disability on the basis of his or her...
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§382.3 Air transportation
Air transportation means interstate or foreign air transportation or the transportation of mail by aircraft, as defined in 49 U.S.C. 40102....
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§ 382.3 Air Transportation
Air Transportation means interstate or foreign air transportation or the transportation of mail by aircraft, as defined in 49 U.S.C. 40102....
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382.45 Must carriers make copies of this Part available to passengers?
U.S. carriers must keep a copy of Part 382 at each airport they serve and make it available to anyone who asks for it....
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Refusal of Transportation
Carriers cannot refuse transportation to a qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may offend, annoy...
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Resources for Air Travelers with Disabilities
The following publications are useful for air travelers with disabilities: Plane Talk – Passengers with Disabilities, Fly Rights, and New Horizons: Information for the Air Traveler with...
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APPENDIX I: Tips for Air Travelers with Disabilities
APPENDIX I Tips for Air Travelers with Disabilities There are some commonly used accommodations, facilities, and services that carriers are required to make available to passengers...