(3) Ensuring usable customer support and technical support in the call centers and service centers which support their products at no additional charge....
Search Results "ACD: Automatic Call Distribution"
Commonly Searched Documents
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§1193.33(a)(3)
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Using TTYs
On a TTY call, both parties must have a TTY. (Title IV of the ADA establishes a 24-hour relay service so that calls can be made through an intermediary when only one party has a TTY)....
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Section 508 of the Rehabilitation Act
Section 508 of the Rehabilitation Act, for questions pertaining to the accessibility of Federal electronic information and technology, call the Access Board listed on page one....
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11B-407.1 General
Elevator operation shall be automatic. Advisory 11B-407.1 General....
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§382.57(c)(5)(ii)(B) Speaker volume
A function must be provided to automatically reset the volume to the default level after every use....
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§ 382.57(c)(5)(ii)(B) Speaker volume
A function must be provided to automatically reset the volume to the default level after every use....
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11B-703.3 Braille
Contracted Braille uses special characters called contractions to make words shorter....
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ASME
The visual indication must remain on until the call is terminated by authorized personnel....
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§ 36.303(d)(3)
(3) A public accommodation may use relay services in place of direct telephone communication for receiving or making telephone calls incident to its operations....
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FAQ: How do I edit, cancel, check the status of, or ask a question about an order?
To contact us regarding an order, call (205) 972-9100, Monday - Friday, 8am - 5 pm CST, to speak with ETA's Publications representative. ...
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ADA Business BRIEF: Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging
The ADA established a free nationwide relay network to handle voice-to-TTY and TTY-to-voice calls. Individuals may use this network to call the hotel from a TTY....
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1009.2.7 Operation
This will permit a person to call the pool lift when the pool lift is in the opposite position....
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Operation
A person must be able to call the lift when it is in either the deck or water position....
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1009.2.7 Operation
This will permit a person to call the pool lift when the pool lift is in the opposite position....
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Must elevator doors remain open for 20 seconds?
This does not apply to the doors of passenger elevators complying with §407 which must remain fully open for at least 3 seconds in response to a call (§407.3.5)....
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Section 504 Coordinators
the district’s efforts to comply with Section 504.140 In addition to coordinating and monitoring compliance with Section 504 within a school district Section 504 Coordinators will often distribute...
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§35.106 Notice (Section-by-Section Analysis)
Methods of providing this information include, for example, the publication of information in handbooks, manuals, and pamphlets that are distributed to the public to describe a public entity's...
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5 “G’s” Getting Access to Health Care for People with Physical Disabilities
., 5 “G’s” Getting Access to Health Care for People with Physical Disabilities, 2008 Version 1, Published and distributed by Center for Disability Issues and the Health Professions, Western...
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END NOTES
Nolo, 950 Parker Street Berkeley CA 947102524. www.nolo.com Distribution is encouraged, and permission is granted provided that: (1) This copyright notice and citation is attached...
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2.1.4. Venue Type
The total number of movie theater auditoriums exhibiting digital movies is distributed among these venue types in accordance with research-based assumptions. ...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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225(d)(1)(F)
(F) prohibit relay operators from disclosing the content of any relayed conversation and from keeping records of the content of any such conversation beyond the duration of the call; and...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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907.2.7.1 Occupant notification
During times that the building is occupied, in lieu of the automatic activation of alarm notification appliances, the manual fire alarm system shall be allowed to activate an alarm signal...