(2) You must ensure that the response time for answering calls and the level of service provided to TTY users is substantially equivalent to the response time and level of service provided...
Search Results "ACD: Automatic Call Distribution"
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§382.43(a)(2)
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§ 36.303(d)(1)(i)
(i) When a public accommodation uses an automated attendant system for receiving and directing incoming telephone calls, that automated attendant system must provide effective communication...
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End note
www.ccda.ca.gov | ccda@ccda.ca.gov 721 Capitol Mall, Suite 250 | Sacramento, CA 95814 (916) 319-9974 Report available online at www.ccda.ca.gov/reports or by calling (916) 319...
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Pushbutton-integrated APS
All include a pushbutton that is at least 50 mm (2 inches) in diameter, audible and vibrotactile WALK indications, a pushbutton locator tone, a tactile arrow, and automatic volume adjustment...
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12. Q: Are alcoholics covered by the ADA?
While a current illegal user of drugs is not protected by the ADA if an employer acts on the basis of such use, a person who currently uses alcohol is not automatically denied protection...
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1132A.6 Closer-effort to operate doors
Compensating devices or automatic door operators may be utilized to meet these standards....
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4.10.13* Car Position Indicators
An automatic verbal announcement of the floor number at which a car stops or which a car passes may be substituted for the audible signal....
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4.10.13* CAR POSITION INDICATORS
An automatic verbal announcement of the floor number at which a car stops or which a car passes may be substituted for the audible signal....
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§ 38.83(b)(7) Platform gaps
Platforms on semi-automatic lifts may have a hand hold not exceeding 11/2 inches by 41/2 inches located between the edge barriers....
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§ 38.23(b)(7) Platform gaps
Platforms on semi-automatic lifts may have a hand hold not exceeding 1 1/2 inches by 4 1/2 inches located between the edge barriers....
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Opening Force
Where this maximum cannot be met, the door should be required to be automatic or power-assisted, according to these comments....
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Presentation Materials / Slides and Video
YouTube: YouTube Help provides a list of professional captioning vendors, as well as instructions to add subtitles and closed captions to your own video, either manually or automatically...
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28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations - Movie Theaters; Movie Captioning and Audio Description Final Rule
The rule requires that movie theater auditoriums provide closed movie captioning and audio description when showing a digital movie distributed with such features unless doing so would result...
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Air Carrier Access Act
Air Carrier Access Act, for questions pertaining to air transportation, call Department of Transportation: Aviation Consumer Protection Division 800-778-4838 (voice) 800-455-9880...
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G.5.i. - What is the "back office" exception?
The so-called "back office" exception, discussed at Section 1194.3 of the Access Board's standards, states that "Products located in spaces frequented only by service personnel for maintenance...
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Ultratec Supercom 4400 TTY
It even tells them the relay phone number that you have entered. 32k memory Turbo Code® and Auto ID™ E-Turbo for simplified relay calling** Direct connect (with 2 jacks) to standard...
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Federal Relay Service
Calls are relayed using specially trained Communications Assistants (CA). The CA simply acts as a transparent conduit for the transmittal of information....
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Kompan, Inc. Electronic Playgrounds - ICON1014 - Swirl
The three different Swirl games call for speed, focus, and agility. The Nodes are activated by turning the Spinners, and players have to hit ’em first and fast to win....
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§ 37.3 Automated guideway transit system or AGT
Service may be on a fixed schedule or in response to a passenger-activated call button....
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Complex / ungrouped / tiled / layered images
and Salary Chart: Top level (GS 13-14) is DTP Director; 2nd level (GS11-12) is Office of Budget, Logistics Support, and Complaints; 3rd level (GS 8-10) under Logistics is Ordering, and Distribution...
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1.4.4. Operational Requirements
Because movie theaters may comply with the requirement to provide captioning at all screenings of a digital movie produced or distributed with such features through the provision of open...
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4.1.4(12) STORAGE
noncombustible liquid Mirrors Foods in non-combustible containers Frozen foods Meats Fresh fruits and vegetables Dairy products Beer or wine up to 12 percent alcohol Distribution...
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Policies and Procedures
If security is a problem, an accessible call box or buzzer (identified by a sign and mounted in an accessible location and height) should be installed to enable people with disabilities...
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COASTAL STORM EVACUATION
Use the Hurricane Evacuation Zone Finder at NYC.gov/knowyourzone or call 311 to find out if you live in a hurricane evacuation zone....
