Many PSAPs have, for example, automatic number identification (ANI) and automatic location identification (ALI), which tell the call taker the phone number and address from which a call...
Search Results "ACD: Automatic Call Distribution"
Filters
Commonly Searched Documents
-
Enhanced Features
-
Call Controls: ADA Standard Section 407.2.1
Section 407.2.1 covers the current ADA Standards for elevator call controls.
-
Call Buttons: ADA Standard Section 409.2
Section 409.2 covers the current ADA Standards for call buttons in private residence elevators.
-
Call Buttons: ADA Standard Section 408.2.1
Section 408.2.1 covers the current ADA Standards for limited-use/limited-application elevator call buttons.
-
Automatic Teller Machines and Fare Machines: ADA Standard Section 220
Section 220 covers scoping requirements in the current ADA Standards for automatic teller machines and fare machines.
-
AUTOMATIC DOOR
[DSA-AC] A door equipped with a power operated mechanism and controls that open and close the door automatically upon receipt of a momentary actuating signal....
-
3. Automatic Call Distribution (ACD)
Another feature employed by PSAPs is automatic call distribution (ACD)....
-
HALL CALL CONSOLE
[DSA-AC] An elevator call user interface exclusive to a destination-oriented elevator system that requires the user to select a destination floor prior to entering the elevator car....
-
11B-407.2.1 Call controls
Where elevator call buttons or keypads are provided, they shall comply with Sections 11B-407.2.1 and 11B-309.4. [2010 ADA Standards] 407.2.1 Call Controls....
-
Automatic and Power-Assisted Doors and Gates: ADA Standard Section 404.3
Section 404.3 covers the current ADA Standards for automatic and power-assisted doors and gates.
-
11B-223.2.3 On-call rooms
Where physician or staff on-call sleeping rooms are provided, at least 10 percent, but no fewer than one, of the on-call rooms shall provide mobility features complying with Sections 11B...
-
Size: ADA Standard Section 407.2.1.2
Section 407.2.1.2 covers the current ADA Standards for the size of the elevator call controls.
-
Automatic Teller Machines and Fare Machines: ADA Standard Section 707
Advisory 707 Automatic Teller Machines and Fare Machines. Interactive transaction machines (ITMs), other than ATMs, are not covered by Section 707....
-
11B-411.2.1 Hall call consoles
Hall call consoles shall comply with Sections 11B-411.2.1 and 11B-309....
-
11B-409.2 Call buttons
Call buttons shall be ¾ inch (19.1 mm) minimum in the smallest dimension and shall comply with Section 11B-309....
-
Height: ADA Standard Section 407.2.1.1
Section 407.2.1.1 covers the current ADA Standards for the height of the elevator call controls.
-
11B-411.2.1.3.3 Proximity of required elements
Required features shall be provided on a hall call console assembly or as individual elements grouped in close proximity....
-
Location: ADA Standard Section 407.2.1.4
Section 407.2.1.4 covers the current ADA Standards for the location of elevator call controls.
-
Signals: ADA Standard Section 407.2.1.5
Section 407.2.1.5 covers the current ADA Standards for elevator call control signals.
-
11B-411.2.1.5.2 Color
Characters and symbols on buttons, where provided, shall be white on a black background.
-
11B-411.2.1.4.1.2 Identification
Buttons shall be identified by raised characters and symbols, white on a black background, complying with Section 11B-703.2 and Braille complying with Section 11B-703.3....
-
11B-411.2.1.5.1 Size
Buttons shall have square shoulders, be 3/4 inch (19.1 mm) minimum in the smallest dimension and shall be raised 1/8 inch (3.2 mm) plus or minus 1/32 inch (0.8 mm) above the...
-
Automatic Doors
Section 404.3 addresses automatic doors and gates, including those that are full-powered, low-energy, and power-assisted....
-
AUTOMATIC TELLER MACHINE (ATM)
[DSA-AC] Any electronic information processing device that accepts or dispenses cash in connection with a credit, deposit or convenience account. The term does not include devices...