The so-called "back office" exception, discussed at Section 1194.3 of the Access Board's standards, states that "Products located in spaces frequented only by service personnel for maintenance...
Search Results "ACD: Automatic Call Distribution"
Commonly Searched Documents
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G.5.i. - What is the "back office" exception?
- Kompan, Inc. Electronic Playgrounds - ICON1014 - Swirl
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Communicating with Customers
TDD to communicate with businesses and individuals who do not have a TDD, the ADA established a free state-by-state relay network nationwide that handles voice-to-TDD and TDD-to-voice calls...
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Policies and Procedures
If security is a problem, an accessible call box or buzzer (identified by a sign and mounted in an accessible location and height) should be installed to enable people with disabilities...
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COASTAL STORM EVACUATION
Use the Hurricane Evacuation Zone Finder at NYC.gov/knowyourzone or call 311 to find out if you live in a hurricane evacuation zone....
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16(a)(iii)
Standards § 9.3 may be achieved by either providing (1) visual alarms that are connected to the building emergency alarm system, and visual notification devices for incoming telephone calls...
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In Your Guest Room:
If the alarm sounds, vibrates or flashes or you smell smoke: 5.1 * Call 911, let them know the alarm has been activated, give the address....
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§ 37.3 Automated guideway transit system or AGT
Service may be on a fixed schedule or in response to a passenger-activated call button....
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[2010 ADA Standards] 105.1 General
For information on the availability of this material at NARA, call (202) 741-6030, or go to http://www.archives.gov/federal_register/code_of_federal_regulations/ibr_locations.html....
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1009.3 Stairways
The clear width of 48 inches (1219 mm) between handrails is not required in buildings equipped throughout with an automatic sprinkler system installed in accordance with Section 903.3.1.1...
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Complex / ungrouped / tiled / layered images
and Salary Chart: Top level (GS 13-14) is DTP Director; 2nd level (GS11-12) is Office of Budget, Logistics Support, and Complaints; 3rd level (GS 8-10) under Logistics is Ordering, and Distribution...
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1.4.4. Operational Requirements
Because movie theaters may comply with the requirement to provide captioning at all screenings of a digital movie produced or distributed with such features through the provision of open...
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4.1.4(12) STORAGE
noncombustible liquid Mirrors Foods in non-combustible containers Frozen foods Meats Fresh fruits and vegetables Dairy products Beer or wine up to 12 percent alcohol Distribution...
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604.6 Flush Controls
Flush controls shall be hand operated or automatic. Hand operated flush controls shall comply with 309....
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604.6 Flush Controls
Flush controls shall be hand operated or automatic. Hand operated flush controls shall comply with 309....
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604.6 Flush Controls
Flush controls shall be hand operated or automatic. Hand operated flush controls shall comply with 309....
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§ 38.159(b)(7) Platform gaps
Platforms on semi-automatic lifts may have a hand hold not exceeding 11/2 inches (28 mm) by 41/2 inches (113 mm) located between the edge barriers....
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Issue 6: Pre-timed signals (an APS is more than a pushbutton)
Thus pushbutton-integrated APS should be installed at pre-timed locations even if it is not necessary to use the pushbutton to call the WALK. ...
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III. Statutory Background
Section 508 of the Rehabilitation Act of 1973, as amended (hereafter, “Section 508”), calls for the Access Board to issue and publish standards setting forth the technical and functional...
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Access to your doctor’s office or medical equipment
You can use the checklist below when you make the call. What if I can’t get the access I need? You can file a complaint with your health plan....
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225(d)(1)(D)
telecommunications relay services pay rates no greater than the rates paid for functionally equivalent voice communication services with respect to such factors as the duration of the call...
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407.4.8.1.3 Floor Arrival
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.4.8.1.3 provided that the visible indicators extinguish when the call has been answered....
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407.4.8.1.3 Floor Arrival
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.4.8.1.3 provided that the visible indicators extinguish when the call has been answered....
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§ 35.161(b)
(b) When a public entity uses an automated attendant system for receiving and directing incoming telephone calls, that automated attendant system must provide effective communication with...