If a passenger with a disability decides to pre-board, the passenger may stow the wheelchair in the designated storage space with priority over the carry-on items brought on board by other...
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Wheelchairs
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General: ADA Standard Section 208.1
Section 208.1 of the ADA Standards covers information in the most current ADA Standards on scoping requirements for parking spaces.
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Tips for Interacting with People with Disabilities
Tips for Interacting with People with Disabilities Appropriate etiquette when interacting with people with disabilities is based primarily on respect and courtesy....
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382.151 What are the requirements for providing Complaints Resolution Officials?
This rule clarifies that carriers are responsible for making passengers aware of the availability of a CRO in some circumstances even if the passenger does not say “I want to talk to a CRO...
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DISABILITY
DISABILITY....
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Battery-powered Wheelchairs
[Sec. 382.41(g)] Carriers may require that a passenger with a disability wishing to have a battery-powered wheelchair transported on a flight (including in the cabin where required) check...
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DISABILITY
[DSA-AC] Disability is (1) a physical or mental impairment that limits one or more of the major life activities of an individual, (2) a record of such an impairment, or (3) being regarded...
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Real-Time Communication Etiquette for Communicating with Customers with Disabilities
Real-Time Communication Etiquette for Communicating with Customers with Disabilities Today, a lot of customer service takes place with voice calls over the telephone and Internet; however...
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Section 1630.3 Exceptions to the Definitions of “Disability” and “Qualified Individual with a Disability”
Section 1630.3 Exceptions to the Definitions of “Disability” and “Qualified Individual with a Disability”...
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Record of a disability
To meet the Section 504 definition of an individual with a disability, a student could also have a record of a disability.25 Having a record of a disability means that a person either has...
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DISABILITY
of “disability.”...
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382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?
Carriers must promptly provide assistance to passengers in getting on and getting off aircraft....
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Disability
Disability—A medically definable condition that causes a limitation in one or more major life activities, such as walking, seeing, hearing, speaking, breathing, thinking, and so forth....
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Disability
Disability – (a) A physical or mental impairment that substantially limits one or more of the major life activities of an individual; (b) A record of such impairment; or (c) Being regarded...
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Medical Care and Long-Term Care Facilities: ADA Standard Section 209.3
Section 209.3 covers scoping requirements in the current ADA Standards for passenger loading zones at medical care and long-term care facilities.
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382.143 When must carriers complete training for their personnel?
To ensure that foreign carriers have resource persons to deal with disability issues as soon as possible, foreign carriers will have to complete training for CROs, and U.S. carriers will...
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Appropriate and inappropriate phrases to describe persons with disabilities
Following are examples of appropriate and inappropriate phrases to describe persons with disabilities....
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Disability
Disability....
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Interacting with People with Cognitive, Intellectual or Psychiatric Disabilities
A cognitive, intellectual, or psychiatric disability can affect a person’s understanding, memory, language, judgment, learning, and related information processing and ability to communicate...
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12114(a) Qualified individual with a disability
(a) Qualified individual with a disability For purposes of this subchapter, a qualified individual with a disability shall not include any employee or applicant who is currently engaging...
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12114(a) Qualified Individual With a Disability
(a) Qualified Individual With a Disability.-- For purposes of this title, the term qualified individual with a disability shall not include any employee or applicant who is currently engaging...
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Sensory Software International Grid Player Alternative and Augmentative Communication (AAC) App
Grid Player is suitable for people with a wide range of disabilities, including cerebral palsy, motor-neurone disease (ALS), autism, apraxia, traumatic brain injury, stroke and deafness....
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Section 37.109 Ferries and Other Passenger Vessels
Section 37.109 Ferries and Other Passenger Vessels Although at this time there are no specific requirements for vessels, ferries and other passenger vessels operated by private entities...
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Section 37.95 Ferries and Other Passenger Vessels
Section 37.95 Ferries and Other Passenger Vessels Although at this time there are no specific requirements for vessels, ferries and other passenger vessels operated by public entities...
