49 CFR 37.42(a) 5/24/12
Search Results "Passenger with a Disability"
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
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§382.141 What training are carriers required to provide for their personnel?
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§382.143 When must carriers complete training for their personnel?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009]
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Congressional Hearings
The remaining witnesses were all from the disability community— persons and parents of persons with disabilities, and people who worked with disabled persons in such settings as independent...
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Are airlines allowed to charge for providing services to passengers with disabilities?
QUESTION: Are airlines allowed to charge for providing services to passengers with disabilities?...
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Do I still get priority stowage for my folding wheelchair if the pilot happens to have his personal belongings in that space when I pre-board?
QUESTION: On aircraft that must have a priority stowage space in the cabin for my personal folding wheelchair, do I still get priority stowage for my folding wheelchair if the pilot...
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Are airlines required to provide in-flight medical oxygen and, if so, may they charge passengers for providing medical oxygen?
Are airlines required to provide in-flight medical oxygen and, if so, may they charge passengers for providing medical oxygen?...
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I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant?
ANSWER: Airlines may not require a passenger with a mobility impairment to travel with an attendant if that passenger can physically assist in his or her evacuation....
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I’m deaf ...Do the airlines have to provide me with such information as schedule changes, gate changes, etc.?
Part 382 requires carriers to provide passengers who are deaf or hard of hearing or who have vision impairments with timely access to the same information that they provide to other passengers...
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
QUESTION: How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?...
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Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant?
QUESTION: Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant? ANSWER: No....
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§382.151 What are the requirements for providing Complaints Resolution Officials?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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§382.153 What actions do CROs take on complaints?
19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] When a complaint is made directly to a CRO for a carrier providing service using aircraft with 19 or more passenger...
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§382.155 How must carriers respond to written complaints?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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§382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
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§382.159 How are complaints filed with DOT?
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ADA and Level Boarding - Q&A on Wheelchairs and Bus and Rail Service
DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE...
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Can an operator refuse to carry a person with a disability, especially a person using an electric scooter that meets the definition of a “wheelchair,” because of higher insurance rates or liability concerns?
Section 37.5(g) of the DOT ADA regulations prohibits an operator from denying service to an individual with a disability because its insurance company conditions coverage or rates on the...
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Can an operator require a person to transfer from a wheelchair to a vehicle seat?
No. Section 37.165(e) of the DOT ADA regulations allows persons who use wheelchairs to transfer to a vehicle seat, if one is available. Such a move is the rider’s decision and the...
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May a transit operator require that wheelchairs be secured in buses and vans?
Yes, if the transit operator has established such a policy, and the vehicle is required to be equipped with a securement system by 49 CFR Part 38. Section 37.165(c)(3) of the DOT ADA...
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What kinds of securement equipment must be provided in buses and vans?
Section 38.23(d) of the DOT ADA regulations requires all ADA-compliant buses and vans to have a two-part securement system, one to secure the wheelchair, and a seat belt and shoulder...
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May a transit operator deny boarding to a rider whose wheelchair is difficult to secure?
No. If the transit operator has a policy that requires securement, or if a rider asks that the wheelchair be secured, Section 37.165(f) of the DOT ADA regulations requires transit...
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Does a wheelchair user have to use the seat belt and shoulder harness?
For example, on fixed route buses, if none of the other passengers are required to wear shoulder belts then neither can the person in the mobility device be required to do so....
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Epilogue
with disabilities....