Ask the individual to repeat what he or she said and then repeat it back. Be patient. Take as much time as necessary....
Search Results "Ask a CASp"
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Tips for Communicating with Individuals with Speech Impairments
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How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
Ask the passenger about his or her disability as it relates to the need for a service animal....
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6. How Can I Help My Client Get a Reasonable Accommodation?
Your client may ask you to document his or her condition and its associated functional limitations, and to explain how a requested accommodation would help. ...
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Tips for Assisting People Who Have Difficulty Speaking
Tips for Assisting People Who Have Difficulty Speaking Communication Ask the person how he or she prefers to communicate....
- Widgit First Response Communication Book
- James Vitale, AIA, LEED AP, CASp 007
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§ 36.311(d) Inquiry into use of mobility device
A public accommodation may ask a person using a power-driven mobility device if the mobility device is required because of the person's disability. ...
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What is a "disability-related inquiry"?
(Question 1) A "disability-related inquiry" is a question that is likely to elicit information about a disability, such as asking employees about: whether they have or ever had a disability...
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A4.30.7 Symbols of Accessibility for Different Types of Listening Systems
Some suggestions are: INFRARED ASSISTIVE LISTENING SYSTEM AVAILABLE ----PLEASE ASK---- AUDIO LOOP IN USE TURN T-SWITCH FOR BETTER HEARING ----OR ASK FOR HELP----...
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Communication Barriers
Ask if you can bring your aide or a friend to take notes at your doctor visit. Or ask if you can record the visit on your smart phone....
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Section 1630.13(a) Pre-employment Examination or Inquiry
Employers may ask questions that relate to the applicant's ability to perform job-related functions. However, these questions should not be phrased in terms of disability....
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§ 35.137(d) Inquiry into use of power-driven mobility device
A public entity may ask a person using a power-driven mobility device if the mobility device is needed due to the person's disability. ...
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3.1 Plan Ahead
When looking for a fitness center or preparing to visit a center for the first time, it is helpful to ask questions ahead of time so you know what to expect....
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Signage
Recommendations: Signs should include appropriate messages based on the type of system provided, such as "Infrared Assistive Listening System Available -- Please Ask," "Audio Loop in Use...
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2.2 Who to Talk to About Getting Changes Made
If you are asking for bigger changes, it is best to talk to the people who make high-level decisions, such as the manager or owner. Ask the staff the best way to contact that person. ...
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§ 36.302(c)(6) Inquiries
A public accommodation shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal....
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§ 35.136(f) Inquiries
A public entity shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal. ...
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When Will the Person(s) Provide Assistance?
Always Only when asked Other...
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When Will the Person(s) Provide Assistance?
Always Only when asked Other...
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When Will the Person(s) Provide Assistance?
Always Only when asked Other...
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5.5(g) Background and Reference Checks
Before making a conditional offer of employment, an employer may not ask previous employers or other sources about an applicant's: disability; illness; workers'...
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Seating Assignments
For example, instead of merely asking for an “accessible” seat, it is more helpful to provide some details about your specific needs, e.g., ask for a bulkhead seat or an aisle seat with...
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When can an employer inquire into an applicant’s or employee’s HIV status?
An application cannot seek information about health status or ask disability-related questions....
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18. Preemployment inquiries
However, a sentence has been added to paragraph (a) to make clear that an employer may inquire into an applicant's ability to perform job-related tasks but may not ask if the person has...

