Does this apply to my service animal? A. Yes. Individuals who have service animals are not exempt from local animal control or public health requirements....
Search Results "Customer Service"
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Q18. My city requires all dogs to be vaccinated. Does this apply to my service animal?
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§382.43(d)
(d) As a carrier covered under paragraph (c) of this section, you must provide a mechanism on your primary Web site for persons with disabilities to request disability accommodation services...
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§ 382.43(d)
(d) As a carrier covered under paragraph (c) of this section, you must provide a mechanism on your primary Web site for persons with disabilities to request disability accommodation services...
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Recreation and Heritage Resources Integrated Business Systems
This recreation resources management system identifies customer standards that the Forest Service expects to provide across all recreation and heritage resources program areas....
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Q20. My city requires me to register my dog as a service animal. Is this legal under the ADA?
My city requires me to register my dog as a service animal. Is this legal under the ADA? A. No. Mandatory registration of service animals is not permissible under the ADA. ...
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Scoping [4.1.3(12)]
Shelves and display units allowing self-service by customers in mercantile occupancies are not required to comply with this section but are required to be on an accessible route....
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Reasonable Modifications
Reasonable Modifications Businesses must make "reasonable modifications" in their policies, practices, or procedures when necessary so that people with disabilities can be their customers...
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C201.2 Readily Achievable (Section-by-Section Analysis)
manufacturer determines that conformance to one or more requirements in Chapter 4 (Hardware) or Chapter 5 (Software) would not be readily achievable, it shall ensure that the equipment or service...
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C. Equipment and Features to Provide Direct and Equal Access to Emergency Communications Services
Remember, PSAPs must provide direct and equal access to emergency communications services for people who use TTYs....
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Louisiana Rehabilitation Services (LRS)
Programs & Services Blind Services Provides both vocational rehabilitation and independent living services to eligible individuals who are blind or visually impaired....
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Section 1193.2 Scoping (Section-by-Section Analysis)
To do otherwise will create a hierarchy of opportunities for customers - a hierarchy that could seriously jeopardize telecommunications service delivery."...
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§382.111 What services must carriers provide to passengers with a disability on board the aircraft?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] As a carrier, you must provide services within the aircraft cabin as requested by or on behalf...
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§382.53(a)(1)
disability who identify themselves as persons needing visual or hearing assistance have prompt access to the same information provided to other passengers at each gate, ticketing area, and customer...
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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Q19. My city requires all dogs to be registered and licensed. Does this apply to my service animal?
Does this apply to my service animal? A. Yes. Service animals are subject to local dog licensing and registration requirements....
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EXHIBIT A Required Accessible Elements at QuikTrip Stores
Any other amenities offered to customers at other fuel positions (e.g., paper towel dispensers, squeegees, trash receptacles) shall also be offered at the accessible fuel positions provided...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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Q24. If a municipality has an ordinance that bans certain dog breeds, does the ban apply to service animals?
If a municipality has an ordinance that bans certain dog breeds, does the ban apply to service animals? A. No. ...
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13. Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable?
Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable? A: It depends....
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36 CFR Part 1193 Telecommunications Act (Section 255) Accessibility Guidelines - Preamble
The Act requires manufacturers of telecommunications equipment and customer premises equipment to ensure that the equipment is designed, developed, and fabricated to be accessible to and...
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382.57 What services must carriers provide if their automated kiosks are inaccessible?
382.57 What services must carriers provide if their automated kiosks are inaccessible? The Department will seek further comment on kiosk accessibility issues in an SNPRM....
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2017 National ADA Symposium
Published on Jul 25, 2017 - Interviews and clips from the 2017 National ADA Symposium in Chicago, IL. Join us in Pittsburg in 2018! ETA Editor's Note: Take a peek at 0:52-0:56 of...
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The A11Y Project
The A11Y Project is a community-driven effort to make web accessibility easier. The Accessibility Project understands that making webdesign accessible is difficult, and we want to...
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Q3. Are emotional support, therapy, comfort, or companion animals considered service animals under the ADA?
Are emotional support, therapy, comfort, or companion animals considered service animals under the ADA? A. No. ...
