Call buttons shall have square shoulders, be ¾ inch (19.1 mm) minimum in the smallest dimension and shall be raised 1/8 inch (3.2 mm) plus or minus 1/32 inch (0.8 mm) above the surrounding...
Search Results "ACD: Automatic Call Distribution"
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11B-407.2.1.2 Size and shape
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11B-407.2.1.2 Size and shape
Call buttons shall have square shoulders, be ¾ inch (19.1 mm) minimum in the smallest dimension and shall be raised 1/8 inch (3.2 mm) plus or minus 1/32 inch (0.8 mm) above the surrounding...
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11B-411.2.1.3.4 Position
Display screens and touch screens shall be positioned so glare is reduced on the screen. Keypads or buttons shall slope away from the user at 15 to 25 degrees from the vertical...
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11B-411.2.1.3.4 Position
Display screens and touch screens shall be positioned so glare is reduced on the screen. Keypads or buttons shall slope away from the user at 15 to 25 degrees from the vertical...
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Privacy: ADA Standard Section 707.4
Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals. Advisory 707.4 Privacy....
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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11B-220.1.1 One automatic teller machine or fare machine
Where one automatic teller machine or fare machine is provided at a location, it shall comply with Sections 11B-707.2 through 11B-707.8. ...
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11B-220.1.1 One automatic teller machine or fare machine
Where one automatic teller machine or fare machine is provided at a location, it shall comply with Sections 11B-707.2 through 11B-707.8....
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11B-220.1.1 One automatic teller machine or fare machine
Where one automatic teller machine or fare machine is provided at a location, it shall comply with Sections 11B-707.2 through 11B-707.8....
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AUTOMATIC TELLER MACHINE (ATM)
[DSA-AC] Any electronic information processing device that accepts or dispenses cash in connection with a credit, deposit or convenience account. The term does not include devices...
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AUTOMATIC TELLER MACHINE (ATM)
[DSA-AC] Any electronic information processing device that accepts or dispenses cash in connection with a credit, deposit or convenience account. The term does not include devices...
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11B-707.4 Privacy
Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals. Advisory 11B-707.4 Privacy....
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11B-707.4 Privacy
Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals. Advisory 11B-707.4 Privacy....
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11B-220.1 Automatic teller machines and fare machines
Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1....
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Recognizing TTY Calls/Treating Silent, Open Lines as Potential TTY Calls
All call takers must be able to recognize and handle TTY calls properly. There are three types of TTY calls a call taker may receive....
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Controls: ADA Standard Section 404.3.5
Section 404.3.5 covers the current ADA Standards for controls at automatic and power-assisted doors and gates.
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11B-411.2.1.3.1 Keypad call console arrangement
Where keypad call consoles are provided, the display screen shall be located directly above the keypad....
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11B-411.2.1.3.1 Keypad call console arrangement
Where keypad call consoles are provided, the display screen shall be located directly above the keypad....
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11B-411.2.1.3.1 Keypad call console arrangement
Where keypad call consoles are provided, the display screen shall be located directly above the keypad....
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Some Helpful TTY Abbreviations
- As soon as possible CD or CLD - Could GA - Go ahead, your turn to talk GA or SK - Go ahead or Goodbye HCO (Hearing Carry Over) - TTY user will use his/her hearing during call...
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408.2.1 Call Buttons
408.2.1 Call Buttons. Elevator call buttons and keypads shall comply with 407.2.1....
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404.3 Automatic and Power-Assisted Doors and Gates
404.3 Automatic and Power-Assisted Doors and Gates. Automatic doors and automatic gates shall comply with 404.3....
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11B-411.2.1.3.2 Touch screen call console arrangement
Where touch screen call consoles are provided, the touch screen shall be located directly above the accessibility function button....