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707.4 Privacy.

Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals.

Advisory 707.4 Privacy. In addition to people who are blind or visually impaired, people with limited reach who use wheelchairs or have short stature, who cannot effectively block the ATM screen with their bodies, may prefer to use speech output. Speech output users can benefit from an option to render the visible screen blank, thereby affording them greater personal security and privacy.

ETA Editor’s Note:

The Department of Justice considers the communication-related elements of ATMs to be auxiliary aids and services, rather than structural elements, to which the safe harbor for elements built in compliance with the 1991 standards does not apply. The Department believes that the limitations on the effective communication requirements, i.e., a covered entity does not have to take measures that would result in a fundamental alteration of its program or would cause undue burdens, provide adequate protection to operators of ATMs. (From “Part 36 Nondiscrimination on the Basis of Disability in Public Accommodations and Commercial Facilities (as amended by the final rule published on September 15, 2010)). 


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