[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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§382.71 What other aircraft accessibility requirements apply to carriers?
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Q37. Do commercial airlines have to comply with the ADA?
The Air Carrier Access Act is the Federal law that protects the rights of people with disabilities in air travel. For information or to file a complaint, contact the U.S....
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§382.117(h)
(h) You must promptly take all steps necessary to comply with foreign regulations (e.g., animal health regulations) needed to permit the legal transportation of a passenger's service...
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Passengers with a Communicable Disease Are Permitted on Flight
Passengers with a Communicable Disease Are Permitted on Flight Except as described below, you must not (i) refuse transportation to; (ii) require provision of a medical...
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§382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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Contractors and Travel Agents
Carriers must receive assurances from their contractors who provide services, including travel agents (except non-U.S. citizens providing services outside the U.S.), that they will not discriminate...
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Safety Assistants/Attendants
The Foreign Carriers NPRM proposed retaining, with minor modifications, the existing Part 382 limitations on the ability of carriers to require passengers with disabilities to travel with...
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Web Site Accessibility
general public in the United States and made clear in the November 2011 notice that this same limitation would apply to U.S. carriers as well....
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Compliance Dates for New Kiosk Orders and Airline/Airport Agreements
Individual carriers recommended lesser delays of one to two years for implementing the ordering provision....
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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Verification of Service Animals
Carriers may require that passengers traveling with emotional support animals present current documentation (i.e., dated within a year of the date of travel) from a mental-health professional...
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§ 382.7 General prohibition of discrimination
(a) A carrier shall not, directly or through contractual, licensing, or other arrangements: (1) Discriminate against any otherwise qualified individual with a disability, by reason of...
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Number Limits
A number of foreign carriers commented that being able to limit the number of passengers with disabilities on board a given flight was important for safety, particularly in the context of...
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§ 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
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§27.77 Recipients of Essential Air Service subsidies.
Any air carrier receiving Federal financial assistance from the Department of Transportation under the Essential Air Service Program shall, as a condition of receiving such assistance, comply...
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What’s the difference between the Air Carrier Access Act (ACAA) and the Americans with Disabilities Act (ADA)?
QUESTION: What’s the difference between the Air Carrier Access Act (ACAA) and the Americans with Disabilities Act (ADA)?...
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382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?
382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination? These sections are very similar to section 382.7 of the current regulation....
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382.10 How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities?
382.10 How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities?...
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§ 382.65 Compliance procedures
be available at each airport which the carrier serves...
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382.3 What do the terms in this rule mean?
“Indirect air carrier” refers to a person not directly involved with the operation of aircraft who sells transportation services to the general public other than as the agent of a carrier...
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Complaint Procedures
[Sec. 382.65(a)] The carrier must make the CRO available during all times the carrier is operating at the airport. [Sec. 382.65(a)(1)] See also Ch. 6....
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APPENDIX IV: Recent Department of Transportation Enforcement Orders Related to the Air Carrier Access Act
APPENDIX IV Recent Department of Transportation Enforcement Orders Related to the Air Carrier Access Act The following list of orders pertains to administrative enforcement actions...
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§382.111 What services must carriers provide to passengers with a disability on board the aircraft?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] As a carrier, you must provide services within the aircraft cabin as requested by or on behalf...
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F. Safety Briefings
[See subsections ...]