Part 382 is a detailed set of rules that define air carriers’ responsibilities under the ACAA and ensures that individuals with disabilities will be treated without discrimination consistent...
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What is 14 CFR Part 382 (part 382)?
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§ 382.5 Air carrier airport
§ 382.5 Air carrier airport. Air carrier airport means a public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service....
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SUBCHAPTER II - COMMON CARRIERS
[See subsections ...]
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382.143 When must carriers complete training for their personnel?
382.143 When must carriers complete training for their personnel?...
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Training
An association of U.S. carriers cautioned that any waiver available to foreign carriers should also be available to U.S. carriers....
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382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?
382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?...
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382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this Part?
382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this Part?...
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Enplaning, Deplaning, and Connecting Assistance
If carriers are precluded by law from supplementing the airport-provided assistance, carriers can request a conflict of laws waiver....
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TTY Use
The carriers and carrier associations that filed comments expressed strong reservations about our proposal....
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Part I - Common Carrier Regulation
[See subsections ...]
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§382.17 May carriers limit the number of passengers with a disability on a flight?
As a carrier, you must not limit the number of passengers with a disability who travel on a flight. (See also §382.27(c)(6) of this part.) [Doc. No....
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Contractors
A contactor is an entity that has a business arrangement with an air carrier to perform functions that the ACAA and part 382 would otherwise require the air carrier to perform with its own...
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§ 382.70 Disability-related complaints received by carriers
§ 382.70 Disability-related complaints received by carriers....
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§382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this part?
As a U.S. or foreign carrier, you are required to comply with the requirements of this part on May 13, 2009, except as otherwise provided in individual sections of this part....
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In-Flight Audio and Video Services
The carriers and carrier groups that filed comments generally objected to the proposals....
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Air Carrier Access Act Technical Assistance Manual (2005)
What Airline Employees, Airline Contractors, and Air Travelers with Disabilities Need to Know About Access to Air Travel for Persons with Disabilities A Guide to the Air Carrier Access...
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382.145 What records concerning training must carriers retain?
382.145 What records concerning training must carriers retain?...
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§382.7(b)
(b) If you are a foreign carrier, this part applies to you only with respect to flights you operate that begin or end at a U.S. airport and to aircraft used for these flights....
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§382.51(c)
(c) As a foreign carrier, you must meet the requirements of this section by May 13, 2010, except as otherwise indicated in paragraph (a)....
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7. Online Disability Accommodation Request
The carrier associations noted that several carriers already provide an online accommodation request function....
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§382.7(a)
(a) If you are a U.S. carrier, this Part applies to you with respect to all your operations and aircraft, regardless of where your operations take place, except as otherwise provided in...
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D. Recording, Categorizing, and Reporting Written Disability-related Complaints Received by Carriers
Certificated U.S. carriers and foreign carriers1 operating to, from, and in the United States using at least one aircraft with more than 60 passenger seats must record, categorize, and report...
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§382.1 What is the purpose of this part?
The purpose of this part is to carry out the Air Carrier Access Act of 1986, as amended....
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382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
Carriers may not impose charges on passengers for accommodations required by the rule....