Advance Notice Only for Particular Services and Equipment You may require up to 48 hours’ advance notice and one hour’s advance check-in from a passenger with a disability who wishes...
Search Results "Passenger with a Disability"
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Advance Notice Only for Particular Services and Equipment
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Advance Notice for Optional Services and Equipment
Medical oxygen for use on board the aircraft; Carriage of an incubator; Hook-up for a respirator to the aircraft’s electrical power supply; and Accommodation for a passenger...
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Make a Reasonable Effort to Accommodate, Even Without Advance Notice
Make a Reasonable Effort to Accommodate, Even Without Advance Notice In addition, even if a passenger with a disability does not meet the advance notice or check-in requirement, you must...
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§382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 78 FR 67914, Nov. 12, 2013]
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QUESTION: WHAT ADVANCE NOTICE CAN A PVO REQUIRE IN ORDER TO PROVIDE A PARTICULAR AUXILIARY AID OR SERVICE?
ANSWER: *A PVO may request that a passenger provide reasonable advance notice to obtain a particular auxiliary aid or service that the passenger wants....
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§ 382.33 Advance notice requirements
or of his or her disability as a condition of receiving transportation or of receiving services or accommodations required by this part....
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B. Information about the Aircraft
You should be familiar with and be able to provide information about aircraft accessibility for passengers with a disability when they request this information....
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§ 382.35 Attendants
(a) Except as provided in this section, a carrier shall not require that a qualified individual with a disability travel with an attendant as a condition of being provided air transportation...
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QUESTION: WHAT INFORMATION ARE PVOs RESPONSIBLE FOR PROVIDING TO PASSENGERS WITH DISABILITIES CONCERNING ACCESSIBILITY MATTERS?
39.53 QUESTION: WHAT INFORMATION ARE PVOs RESPONSIBLE FOR PROVIDING TO PASSENGERS WITH DISABILITIES CONCERNING ACCESSIBILITY MATTERS?...
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
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Verification of Service Animals
Verification of Service Animals Under particular circumstances, you may see a need to verify whether an animal accompanying a passenger with a disability qualifies as a service animal...
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Requests for Seat Assignments by a Passenger Accompanied by a Service Animal
Requests for Seat Assignments by a Passenger Accompanied by a Service Animal For a disabled passenger traveling with a service animal, you must provide, as the passenger with a disability...
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§ 382.38 Seating accommodations
(i) The carrier shall provide notice that all passengers assigned these seats (other than passengers with disabilities listed in paragraph (a) of this section) are subject to being reassigned...
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E. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
If your carrier makes available a telephone reservation and information service to the public, you must make available a text telephone (TTY) to permit individuals who are deaf or...
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G. Medical Certificates: When are they Allowed?
A medical certificate is a written statement from the passenger’s physician saying that the passenger is capable of completing the flight safely without requiring extraordinary medical assistance...
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Medical Certificate and a Passenger with a Communicable Disease or Infection
Medical Certificate and a Passenger with a Communicable Disease or Infection In addition, if you determine that a passenger with a communicable disease or infection poses a direct threat...
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§ 382.41 Stowage of personal equipment
basis along with all other passengers seeking to stow carry-on items in the area...
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant....
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§ 382.45 Passenger information
§ 382.45 Passenger information....
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§ 382.47 Accommodations for persons with hearing impairments
(b) In aircraft in which safety briefings are presented to passengers on video screens, the carrier shall ensure that the video presentation is accessible to persons with hearing impairments...
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§ 382.49 Security screening of passengers
(a) Qualified individuals with a disability shall undergo security screening in the same manner, and be subject to the same security requirements, as other passengers....
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§ 382.53 Medical certificates
(a) Except as provided in this section, a carrier shall not require a person who is otherwise a qualified person with a disability to have a medical certificate as a condition for being...
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§ 382.55 Miscellaneous provisions
(a) Carriers shall permit dogs and other service animals used by persons with a disability to accompany the persons on a flight....
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§ 382.57 Charges for accommodations prohibited
Carriers shall not impose charges for providing facilities, equipment, or services that are required by this part to be provided to qualified individuals with a disability....