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Search Results "Customer Service"
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Acoustiguide Mobile Application Platform with Assistive Technology
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Section 36.302 Modifications in Policies, Practices, or Procedures (Preamble, Section-by-Section Analysis)
However, the bank would be in violation of this section if the accessible ATM was located in a lobby that was locked during evening hours while the drive-up ATM was available to customers...
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Section 36.302 Modifications in Policies, Practices, or Procedures (Section-By-Section Analysis and Response to Comments)
However, the bank would be in violation of this section if the accessible ATM was located in a lobby that was locked during evening hours while the drive-up ATM was available to customers...
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New Rides
New Rides New rides refer to the “first use,” which is the first time amusement park patrons take a ride on a custom designed or newly manufactured ride....
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Clear Floor Space [4.34.2] and Reach Ranges [4.34.3]
The reach height applies to all controls and elements available for customer activation....
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4.1.3(21)
(21) Where dressing and fitting rooms are provided for use by the general public, patients, customers or employees, 5 percent, but never less than one, of dressing rooms for each type of...
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AIAU Accessible Architecture: Designing for Success (Parts 1-3)
ADA Accessible Architecture: Designing for Success Don't let ADA compliance issues set you back and cost you money! Discover how to avoid common mistakes and design for ADA...
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Individuals with Disabilities Education Act (IDEA) and Communication Needs
Under the IDEA, an assistive technology device means any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to...
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ADA INFORMATION RESOURCES
“Reaching Out to Customers with Disabilities” explains the ADA’s requirements for businesses in a short 10-lesson online course (www.ada.gov/reachingout/intro1.htm)....
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The Americans with Disabilities Act Comprehensive Civil Rights Legislation
Both laws guarantee the right to “…full enjoyment of the goods, services, facilities, privileges, advantages or accommodations of any place of public accommodation...”...
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Written Complaints Received after the Trip
[Sec. 382.65(b)(3)] You should provide all information regarding written complaints -- and in general -- in a polite and respectful manner as a matter of high standards of customer service...
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E. Unfunded Mandates Reform Act
The statute also requires that members of the public with disabilities seeking information or services from a federal agency have access to and use of information and data that is comparable...
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Legal Authority
Section 255 of the Communications Act of 1934 (hereafter, “Section 255”), as amended, requires telecommunications equipment and services to be accessible to, and usable by, individuals with...
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382.3 What do the terms in this rule mean?
“Indirect air carrier” refers to a person not directly involved with the operation of aircraft who sells transportation services to the general public other than as the agent of a carrier...
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Panda TS.87 Lift & Slide Slim Profile Thermally Broken Corner Sample
Panda Windows & Doors TS.87 lift and slide profile thermally broken corner sample built for the custom luxury sliding door market....
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Panda TS.87 Thermally Broken Slim Profile Lift & Slide System
Panda Windows & Doors TS.87 thermally broken slim profile lift and slide system built for the custom luxury sliding door market....
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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C203.1 General
Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to Level A and Level AA Success Criteria and Conformance Requirements in...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
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Hamilton CapTel Captioned Telephone
The difference is how they connect to the captioning service....
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BACKGROUND
. §§ 12181-12189, to determine whether individuals with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations offered...
