Accessible Health Care Briefs: CHOOSING AND NEGOTIATING AN ACCESSIBLE FACILITY LOCATION

ADA BUSINESS CONNECTION

• U.S. Small Business Administration Office of Entrepreneurial Development,

  U.S. Department of Justice Civil Rights Division

  Americans with Disabilities Act (ADA) Guide for Small Businesses, October 15, 2002. https://www.ada.gov/smbusgd.pdf
  PDF (957 KB) ADA Guide for Small Businesses - ADA.gov

  This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services to the public. It provides guidance on how to make their services accessible and how tax credits and deductions may be used to offset specific costs.

Reaching Out to Customers with Disabilities An online ADA course for businesses

A 10-lesson course divided it into individual lesson modules. Modules allow you and your staff to learn at their own pace. Topics include:

1. Policies & Procedures

2. Customer Communications

3. Accessible Design

4. Removing Barriers

5. Alternative Access

6. Maintaining Accessibility

7. Transporting Customer

8. Cost Issues

9. ADA Enforcement

10. Information Sources

Ten Small Business Mistakes (video)

This thirteen-minute video identifies common mistakes that small businesses make when trying to comply with the ADA and addresses the importance and value of doing business with 50 million people with disabilities.
www.ada.gov/videogallery.htm#anchor10mistakes990

ACCESSIBLE PARKING

These documents provide helpful information and diagrams on new construction requirements and restriping for accessible parking lot space requirements.

• Van-Accessible Parking Spaces

  Technical Bulletin Parking
  www.accessboard.gov/Adaag/about/bulletins/parking.htm

• ADA Business Brief: Restriping Parking Lots (October 2001)

  Department of Justice (DOJ)
  www.ada.gov/restribr.htm
  PDF (192 KB) www.ada.gov/restribr.pdf

THE ACCESS BOARD

1331 F Street, NW, Suite 1000
Washington, DC 200041111
Phone: 202.272.5434 (Voice) 202.272.5449 (TTY) 202.272.5447 (Fax)
Email: ta@access-board.gov. www.access-board.gov

These resources provide information about the Americans with Disabilities Act Accessibility Guidelines (ADAAG):​

• ADAAG (Americans with Disabilities Act Accessibility Guidelines)Facility Access Surveys

  www.access­board.gov/ada­aba

• ADAAG Facility Access Surveys

  www.access-board.gov/adaag/checklist/a16.html

• ADAAG Technical Assistance

  Email: Info@access-board.gov
  Phone: (800) 8722253(v)
  (800) 9932822(TTY)
  Fax: (202) 2720081

ADA Information Line (DOJ)
800.514.0301 Voice/800.514.0383 TTY http://www.usdoj.gov/crt/ada/infoline.htm

Toll-free ADA Information Line provides information and free publications about the requirements of the ADA including the ADA Standards for Accessible Design.

Title II (State and Local Governments)
Title III (Public Accommodations)
Public Access Section, Civil Rights Division, U.S. Department of Justice
P.O. Box 66738 Washington, DC 200359998
1 (800) 5140301; 1 (800) 5140383 TTY

Disability and Business Technical Assistance Centers (DBTACs)

Phone: 800.949.4232 (V/TTY) http://adata.org/

Regional centers provide information, training, and technical assistance to employers, people with disabilities, and other entities with responsibilities under the ADA.