In many cases, agencies are handling requests for modifications during the paratransit eligibility process, customer service inquiries, and through the long-existing requirement in the Department's...
Search Results "Customer Service"
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Provisions of the Final Rule
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11B-502.5 Vertical clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance. ◼ ETA Editor's...
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11B-502.5 Vertical clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance. ◼ ETA Editor's...
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Paragraph (f) Operable with limited reach and strength (Section-by-Section Analysis)
The ADAAG provisions have not been added to these paragraphs but have been included in the appendix for reference, with the notation that some customer premises equipment might be covered...
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707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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11B-707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2. ...
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707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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C. Executive Order 13132: Federalism
The proposed 255 Guidelines apply to manufacturers of telecommunications equipment and customer premises equipment and require that equipment is designed, developed, and fabricated to be...
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SUMMARY
Although disability access regulations can seem confusing, if you keep in mind the goal of the ADA and State law is to provide full and equal access to your disabled customers, you have...
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Video Description (Advisory Guidance)
Just as manufacturers of telecommunications equipment and customer premises equipment need to make their videos accessible to persons who are deaf or hard of hearing, they must also be accessible...
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11B-707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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F. Paperwork Reduction Act
Proposed C206, along with several provisions in Chapter 6 (Support Documentation and Services), collectively obligate manufacturers of telecommunications equipment and customer premises...
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Sources of Technical Assistance
ADA Information Line is available during weekdays to provide technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service...
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Reasonable Modification of Policies and Procedures
The staff person should assess whether he or she can provide the assistance that is needed without jeopardizing the safe operation of the public program or service....
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Make a Reasonable Effort to Accommodate, Even Without Advance Notice
To begin, you should confirm that your carrier does not provide the optional service of medical oxygen for use on board a flight....
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Public Pay Phones
For example, the Department of Justice title III regulation requires public accommodations to provide TTYs on request when customers, clients, patients or participants are permitted to make...
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§100.141 Self-test
Self-testing includes, but is not limited to, using fictitious credit applicants (testers) or conducting surveys of applicants or customers, nor is it limited to the pre-application stage...
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Paragraph (a) (Advisory Guidance)
Adding an infrared connector to the serial port of a peripheral device or specialized customer premises equipment will make these products more compatible with each other and with customer...
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6. Compliance Monitoring
service assistance specifically to address accessibility questions and needs....
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Georgia-Pacific Compact® Side-By-Side Double Roll Bathroom Tissue Dispenser 56798
This dispenser delivers 3000 sheets of quality 2-ply tissue or 6000 sheets 1-ply for continuous service and increased patron satisfaction....
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Georgia-Pacific Compact® Side-By-Side Double Roll Bathroom Tissue Dispenser 56783
This dispenser delivers 3000 sheets of quality 2-ply tissue or 6000 sheets 1-ply for continuous service and increased patron satisfaction....
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F. Electronic and information technology
Among the available equipment and furniture that use EIT are kiosks, which are interactive computer terminals that provide a wide range of services, including information sharing, ticketing...
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Speech Output: ADA Standard Section 707.5
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
