Under the IDEA, an assistive technology device means any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to...
Search Results "Customer Service"
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Individuals with Disabilities Education Act (IDEA) and Communication Needs
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New Rides
New Rides New rides refer to the “first use,” which is the first time amusement park patrons take a ride on a custom designed or newly manufactured ride....
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Clear Floor Space [4.34.2] and Reach Ranges [4.34.3]
The reach height applies to all controls and elements available for customer activation....
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4.1.3(21)
(21) Where dressing and fitting rooms are provided for use by the general public, patients, customers or employees, 5 percent, but never less than one, of dressing rooms for each type of...
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382.151 What are the requirements for providing Complaints Resolution Officials?
CRO services would have to be made available in languages in which the carrier provides services to the general public....
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ACCESS
Check this manual (and Appendix V containing the full text of Part 382) and your carrier’s policies (concerning the law as well as good customer service) to identify the issue at hand....
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Panda TS.87 Lift & Slide Slim Profile Thermally Broken Corner Sample
Panda Windows & Doors TS.87 lift and slide profile thermally broken corner sample built for the custom luxury sliding door market....
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Panda TS.87 Thermally Broken Slim Profile Lift & Slide System
Panda Windows & Doors TS.87 thermally broken slim profile lift and slide system built for the custom luxury sliding door market....
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ADA INFORMATION RESOURCES
“Reaching Out to Customers with Disabilities” explains the ADA’s requirements for businesses in a short 10-lesson online course (www.ada.gov/reachingout/intro1.htm)....
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The Americans with Disabilities Act Comprehensive Civil Rights Legislation
Both laws guarantee the right to “…full enjoyment of the goods, services, facilities, privileges, advantages or accommodations of any place of public accommodation...”...
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Written Complaints Received after the Trip
[Sec. 382.65(b)(3)] You should provide all information regarding written complaints -- and in general -- in a polite and respectful manner as a matter of high standards of customer service...
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E. Unfunded Mandates Reform Act
The statute also requires that members of the public with disabilities seeking information or services from a federal agency have access to and use of information and data that is comparable...
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Legal Authority
Section 255 of the Communications Act of 1934 (hereafter, “Section 255”), as amended, requires telecommunications equipment and services to be accessible to, and usable by, individuals with...
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EVSE LLC's Payment Module and Payment Station for Electric Vehicle (EV) Charging
We also have our own encrypted PCI compliant credit card service....
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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C203.1 General
Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to Level A and Level AA Success Criteria and Conformance Requirements in...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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Information and Communication Technology (ICT)
Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment...
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382.3 What do the terms in this rule mean?
“Indirect air carrier” refers to a person not directly involved with the operation of aircraft who sells transportation services to the general public other than as the agent of a carrier...
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Acoustiguide Mobile Application Platform with Assistive Technology
Create your own Acoustiguide mobile app from a complete menu of turnkey features: Custom-branded themes Multiple languages Integration of multimedia content...
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
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Ticket sales. (Section-by-Section Analysis)
frequent complaints that individuals with disabilities have not been able to purchase accessible seating over the Internet, and instead have had to engage in a laborious process of calling a customer...
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Section 1193.39 Prohibited reduction of accessibility, usability and ompatibility
1193.39 provides that no change shall be undertaken which decreases or has the effect of decreasing the net accessibility, usability, and compatibility of telecommunications equipment or customer...
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14. Who in a school district participates in the determinations about the provision of auxiliary aids and services under Title II? Does the ultimate decision maker differ depending upon whether the student is covered by the IDEA, Title II, or both?
The Title II regulations do not designate a particular responsible person or group of people to make the determinations about the provision of auxiliary aids and services under Title II....
