Or, call the toll-free ADA Information Line: 800-514-0301 (voice) • 800-514-0383 (TTY) Expanding Your Market: Building a Diverse Customer Base (PDF version) June 2006 Duplication...
Search Results "Customer Service"
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End Note
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502.5 Vertical Clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance....
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502.5 Vertical Clearance
Signs provided at entrances to parking facilities informing drivers of clearances and the location of van accessible parking spaces can provide useful customer assistance....
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The National Service Inclusion Project
The National Service Inclusion Project (NSIP), a training and technical assistance provider, is here to meet all of your training and technical assistance needs on the inclusion of individuals...
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Alabama Radio Reading Service
LISTEN to the Alabama Radio Reading Service online: HERE Since 1978, the Alabama Radio Reading Service (ARRS) has served North Central Alabama’s blind and print-impaired community from...
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§ 36.303(d)(2)
(2) A public accommodation that offers a customer, client, patient, or participant the opportunity to make outgoing telephone calls using the public accommodation's equipment on more than...
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FAQ: When will I receive my order?
Customers will be notified of backorders and payment will be charged at the time of shipment. Please allow 5 to 10 business days for regular shipments. ...
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Ask T-Base
Ask T-Base provides the ability for you to ask us anything related to communicating accessibly with your blind and low vision customers...
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31.
Any person appointed as an ADA Contact Person shall have a background in customer service....
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Designing Sidewalks and Trails for Access, Part I of II: Review of Existing Guidelines and Practices
Because sidewalks and trails provide such fundamental services to the public, they should be designed to meet the needs of the widest possible range of users... ...
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Sec. 12143. Paratransit as a complement to fixed route service. [Section 223]
[See subsections ...]
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PART 35—NONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL GOVERNMENT SERVICES
1. Revise the authority citation for part 35 to read as follows: Authority: 5 U.S.C. 301; 28 U.S.C. 509, 510; 42 U.S.C. 12134, 12131, and 12205a.
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§ 36.303(d)(1)(ii)
(ii) A public accommodation that offers a customer, client, patient, or participant the opportunity to make outgoing telephone calls on more than an incidental convenience basis shall make...
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5. Q: My insurance company says it will raise our rates if we accept children with disabilities. Do I still have to admit them into my program?
The extra cost should be treated as overhead and divided equally among all paying customers....
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Digital inclinometers (SmartTool®)
The individual electronic module can also be mounted on other devices to create customized measuring instruments....
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Mobile or Portable Amusement Rides
is not subject to the Standards, these facilities are still subject to the ADA’s general requirement to ensure that individuals with disabilities have an equal opportunity to enjoy the services...
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EVSE LLC's Payment Module and Payment Station for Electric Vehicle (EV) Charging
We also have our own encrypted PCI compliant credit card service....
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382.151 What are the requirements for providing Complaints Resolution Officials?
CRO services would have to be made available in languages in which the carrier provides services to the general public....
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ACCESS
Check this manual (and Appendix V containing the full text of Part 382) and your carrier’s policies (concerning the law as well as good customer service) to identify the issue at hand....
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Acoustiguide Mobile Application Platform with Assistive Technology
Create your own Acoustiguide mobile app from a complete menu of turnkey features: Custom-branded themes Multiple languages Integration of multimedia content...
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Section 36.302 Modifications in Policies, Practices, or Procedures (Preamble, Section-by-Section Analysis)
However, the bank would be in violation of this section if the accessible ATM was located in a lobby that was locked during evening hours while the drive-up ATM was available to customers...
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Section 36.302 Modifications in Policies, Practices, or Procedures (Section-By-Section Analysis and Response to Comments)
However, the bank would be in violation of this section if the accessible ATM was located in a lobby that was locked during evening hours while the drive-up ATM was available to customers...
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New Rides
New Rides New rides refer to the “first use,” which is the first time amusement park patrons take a ride on a custom designed or newly manufactured ride....
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Clear Floor Space [4.34.2] and Reach Ranges [4.34.3]
The reach height applies to all controls and elements available for customer activation....
