Part 382 requires carriers to provide passengers who are deaf or hard of hearing or who have vision impairments with timely access to the same information that they provide to other passengers...
Search Results "US Carrier"
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I’m deaf ...Do the airlines have to provide me with such information as schedule changes, gate changes, etc.?
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§382.7(d)
(d) As a foreign carrier, if you operate a charter flight from a foreign airport to a U.S. airport, and return to a foreign airport, and you do not pick up any passengers in the U.S., the...
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382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, or connecting assistance?
382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, or connecting assistance?...
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11B-708.4.1 Common use or public use system interface
The common use or public use system interface shall include the capability of supporting voice and TTY communication with the residential dwelling unit interface....
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11B-708.4.1 Common use or public use system interface
The common use or public use system interface shall include the capability of supporting voice and TTY communication with the residential dwelling unit interface....
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§382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
As a carrier, you must not require a passenger with a disability to provide advance notice of the fact that he or she is traveling on a flight....
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§ 382.9 Assurances from contractors
Carriers’ contracts with contractors who provide services to passengers, including carriers’ agreements of appointment with travel agents (excluding travel agents who are not U.S. citizens...
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§382.35 May carriers require passengers with a disability to sign waivers or releases?
[See subsections ...]
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§382.117 Must carriers permit passengers with a disability to travel with service animals?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Make a Reasonable Effort to Accommodate, Even Without Advance Notice
Thomas uses a battery-powered wheelchair. He travels frequently between Washington, DC, and New York for business....
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382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?...
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§382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, and connecting assistance?
At a foreign airport at which enplaning, deplaning, or connecting assistance is provided by the airport operator, rather than by carriers, as a carrier you may rely on the services provided...
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Air Carrier Access Act
The Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign air carriers against qualified individuals with physical or mental impairments....
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§382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
[See subsections ...]
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11B-1008.2.6.2 Use zones
Ground surfaces located within use zones shall comply with ASTM F 1292 (1999 edition or 2004 edition)....
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11B-1008.2.6.2 Use zones
Ground surfaces located within use zones shall comply with ASTM F 1292 (1999 edition or 2004 edition)....
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11B-246.4 Day use areas and vista points
Day use areas, vista points, and similar areas shall be accessible....
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11B-246.4 Day use areas and vista points
Day use areas, vista points, and similar areas shall be accessible....
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382.23 May carriers require a passenger with a disability to provide a medical certificate?
382.23 May carriers require a passenger with a disability to provide a medical certificate?...
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Does the ADA prohibit discrimination by airlines?
Discrimination by air carriers in areas other than employment is not covered by the ADA, but rather, by the Air Carrier Access Act (ACAA)....
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Can the carrier limit the amount of money they pay me for this claim...as they currently may for domestic baggage claims?
QUESTION: I was flying a U.S. carrier from New York to California and they damaged my expensive battery-powered wheelchair. I purchased this wheelchair last year for $10,000....
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§382.117(a)
(a) As a carrier, you must permit a service animal to accompany a passenger with a disability....
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§382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers?
[See subsections ...]
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Safety Assistants/Attendants
), which can be useful from the carrier’s point of view if the carrier is worried about a passenger with a disability trying to abuse the system....