(5) Airport operators are jointly and severally liable with carriers for ensuring that shared-use automated airport kiosks are compliant with the requirements of paragraphs (j) and (k) of...
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§ 27.71(j)(5)
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§ 382.63 Carrier programs
§ 382.63 Carrier programs....
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3. Scope—Web Sites and Other Electronic Information and Communication Technologies
on a carrier's primary Web site marketing air transportation to the general public in the United States....
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
These individual carrier reports will contain summary information on the number of such complaints, the type of disability, and the nature of the complaint....
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6. Compliance Monitoring
carriers must promptly disclose in an accessible format; (2) a “how to” tutorial on using the accessible Web site; or (3) customer service assistance specifically to address accessibility...
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
Basis of Disability in Air Travel AGENCY: Department of Transportation, Office of the Secretary ACTION: Final Rule SUMMARY: The Department of Transportation is amending its Air Carrier...
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§382.3 Indirect carrier
Indirect carrier means a person not directly involved in the operation of an aircraft who sells air transportation services to the general public other than as an authorized agent of a carrier...
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2. Usability and Performance Standards
BBI supported a requirement for carriers to develop internal guidance manuals, pointing out that such documents are useful for training new or temporary employees on implementing the standard...
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Background
On May 13, 2008, the Department of Transportation (“Department” or “DOT,” also “we” or “us”) amended 14 CFR Part 382 (Part 382), its ACAA rule, to apply the rule to foreign carriers and...
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5. Conforming Alternate Versions
The alternate version promoted by the carrier associations and some individual carriers (i.e., text-only Web site containing core air travel services and information only), however, would...
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382.51 What requirements must carriers meet concerning the accessibility of airport facilities?
382.51 What requirements must carriers meet concerning the accessibility of airport facilities?...
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§ 382.5 Indirect air carrier
§ 382.5 Indirect air carrier....
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§382.3 Commuter carrier
Commuter carrier means an air taxi operator as defined in 14 CFR part 298 that carries passengers on at least 5 round trips per week on at least one route between two or more points according...
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§ 382.57(b)
(b) As a carrier, you must comply with the following requirements for any shared-use automated airport kiosks you jointly own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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Air Carrier:
Any United States company that provides air transportation, either directly or indirectly or by a lease or any other arrangement. [Sec. 382.5]
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§382.7(f)
(f) If you are an indirect carrier, §§382.1 through 382.15 of this part apply to you. §§382.17 through 382.157 of this part do not apply to you except insofar as provided by §382.11(b)....
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1. Technical Standard for Web Site Accessibility
Other carriers objected to the Department requiring the WCAG 2.0 standard altogether, opining that it is “not widely used on commercial Web sites” or that the technical criteria are “highly...
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§382.141 What training are carriers required to provide for their personnel?
[See subsections ...]
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382.9 What may foreign carriers do if they believe a provision of a foreign nation’s law prohibits compliance with a provision of this Part?
A foreign law that requires a foreign carrier to do something prohibited by this rule, or that prohibits a foreign carrier from doing something required by this rule, is an appropriate subject...
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§ 382.57(a)
(a) As a carrier, you must comply with the following requirements with respect to any automated airport kiosk you own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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§ 382.5 Air carrier airport
§ 382.5 Air carrier airport. Air carrier airport means a public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service....
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports - Preamble
SUMMARY: The Department of Transportation is amending its rules implementing the Air Carrier Access Act (ACAA) to require U.S. air carriers and foreign air carriers to make their Web sites...
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SUBCHAPTER II - COMMON CARRIERS
[See subsections ...]
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Web Site Accessibility
unable to use an inaccessible Web site due to their disability and to extend the requirement to do the same for passengers who self-identify as being unable to use the carrier's Web site...