United Airlines, Inc., 95 F.3d 492, 499, 5 AD Cas. (BNA) 1466, 1472 (7th Cir. 1996); see generally United States v. Denver, 943 F. Supp. 1304, 1311-13, 6 AD Cas. (BNA) 245, 251-52 (D....
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27. Is an employer's obligation to offer reassignment to a vacant position limited to those vacancies within an employee's office, . . . or geographical area?
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Ticket Agent Web sites
ANA also sought clarification of the provision that carriers must ensure compliance with the accessibility standard on ticket agent “Web pages on which [their] airline tickets are sold.”...
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Implementation Approach and Schedule
Spirit Airlines offered another option, recommending that only core air travel service and information pages be compliant with WCAG 2.0 at Level A by two years after the effective date and...
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Enplaning, Deplaning, and Connecting Assistance
We agree that it is highly advisable for passengers who want assistance to tell the airline about their needs in advance, and we urge passengers to communicate with carriers as soon as possible...
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1. Technical Standard for Web Site Accessibility
(6) They argued that the airline industry should not be the “test case” or the first to implement WCAG 2.0....
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Background
In addition, we proposed to revise our rule implementing Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794) to require U.S. airports to work with airlines to ensure...
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Make a Reasonable Effort to Accommodate, Even Without Advance Notice
However, airline personnel are required to make reasonable efforts to accommodate a passenger who fails to provide the requisite notice to the extent it would not delay the flight....
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H. Your Obligation to Provide Services and Equipment
He expresses concern because after his last flight, the airline personnel initially misplaced one of the components of the wheelchair when they disassembled it and stored it during the flight...
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In-Flight Audio and Video Services
Many carriers endorsed the comments of the World Airline Entertainment Association (“WAEA”), which are summarized below, and many called for inclusion in any provision adopted of an exemption...
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Implementation Alternatives
Spirit Airlines proposed that the Department require only 50 percent of new kiosks ordered to be accessible, until a total of 25 percent of airport kiosks are accessible....
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Substantially Limited in Working
For example: A person who cannot qualify as a commercial airline pilot because of a minor vision impairment, but who could qualify as a co-pilot or a pilot for a courier service, would not...
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9. Is an employer required to provide the reasonable accommodation that the individual wants?
United Airlines, Inc., 95 F.3d 492, 499, 5 AD Cas. (BNA) 1466, 1471 (7th Cir. 1996). 36. 29 C.F.R. pt. 1630 app. §1630.9 (1997)....
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
382.35(e)] In the event you choose to recruit an attendant to accompany the passenger with a disability, even though carriers are not obligated to do so, you may ask (i) an off-duty airline...
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Chapter 4: Hardware (Section-by-Section Analysis)
In late 2013, DOT published a final rule implementing the Air Carrier Access Act that addresses accessibility standards for airline websites and automated kiosks located at domestic airports...
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F. Electronic and information technology
the available equipment and furniture that use EIT are kiosks, which are interactive computer terminals that provide a wide range of services, including information sharing, ticketing, airline...
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Expert opinion on the current knowledge
Physical obstacles and barriers are commonly observed for transfers to and from airline seats (e.g. arm rest is fixed) and amusement park rides (e.g. ride side rail/guard is fixed). ...
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Summary of Major Provisions
• Requires airlines and airports to ensure that all shared-use automated airport kiosks installed three or more years after the rule's effective date meet required technical accessibility...
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Reassignment
Northwest Airlines, Inc., 62 F.3d 1108, 1114, 4 AD Cas. (BNA) 1234, 1238 (8th Cir. 1995); Monette v. Electronic Data Sys. Corp., 90 F.3d 1173, 1187, 5 AD Cas....
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Safety Assistants/Attendants
One terminological change we proposed was to refer to attendants that airlines could require in certain specified situations for safety purposes as “safety assistants.”...
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ADA Technical Assistance Manual Addendum (10/29/02)
United Airlines, Inc., 527 U.S. 471 (1999), and Murphy v. United Parcel Service, Inc., 527 U.S. 516 (1999)....
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Battery-powered Wheelchairs
[Sec. 382.43(c)] Example: A passenger with a battery-powered wheelchair with a spillable battery arrived at his departure gate for his domestic flight and airline personnel there determined...
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Medical Certificates/Communicable Diseases
For example, if CDC or WHO issues an alert or directive telling airlines not to carry a particular individual who poses a serious health risk (e.g., an individual with multiple drug-resistant...
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General Tips for Interacting with Individuals with Disabilities
A passenger with a disability has the most information about his or her abilities, level of familiarity with the airport and airline, and needs when traveling....
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Other Information for Individuals with Hearing or Vision Impairments
., offers of compensation for surrendering a reservation), individuals being paged by airlines, aircraft changes that affect the travel of persons with disabilities, and emergencies (e.g...