emphasize that the ADA applies in some instances in which a public entity needs to communicate with a family member, friend, or associate of the program participant in order to provide its services...
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Section 35.160 Communications (Section-by-Section Analysis)
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Case Study #1: Auxiliary aids and services under Title II are different from special education and related services under the IDEA.
The Coordinator gives primary consideration to Tommy’s request for CART services and agrees that CART services would provide Tommy with effective communication....
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Architectural Barriers Act
Postal Service are covered by the ABA. For more information or to file a complaint, contact: U.S....
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When is a historic structure considered accessible?
For Example: Consider an historic Forest Service lighthouse that is open to the public....
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Check-Out Aisles and Sales and Service Counters
Check-Out Aisles and Sales and Service Counters....
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§ 38.111(d)
(d) Passenger coaches or food service cars shall have the number of spaces complying with §38.125(d)(2) of this part and the number of spaces complying with §38.125(d)(3) of this part, as...
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Access for 9-1-1 and Telephone Emergency Services
The Americans with Disabilities Act (ADA) requires all Public Safety Answering Points (PSAPs) to provide direct, equal access to their services for people with disabilities who use teletypewriters...
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Maintaining Accessibility in Museum Programs
examples of typical museum program maintenance issues: Staff and volunteers working at the information desk or answering questions by telephone should know what accessibility services...
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Other Counters/ Teller Windows [7.2(2)]
Where multiple teller windows or service areas are provided, such as in bank lobbies, consider access to each one....
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Section 508.gov
General Services Administration’s Office of Governmentwide Policy, has been charged with the task of educating Federal employees and building the infrastructure necessary to support Section...
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Transition Plans
In the early 1990s, the Forest Service called for all units to complete transition plans identifying the changes needed to make each facility accessible and the timeline for completing those...
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11B-220.2 Point-of-sale devices
Where point-of-sale devices are provided at check stands and sales and service counters required to comply with Sections 11B-227.2 and 11B-227.3, they shall comply with Sections 11B-707.2...
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U.S. General Services Administration (GSA)
GSA is dedicated to supporting Americans with disabilities in the workplace and beyond. GSA has a rich history of inclusion and is committed to creating a more accessible society,...
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Section 1193.33 Accessibility and usability
format or alternate modes upon request at no additional charge where end-user documentation is provided; (3) ensure usable customer support and technical support in the call centers and service...
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Feeling Safe, Being Safe Webcast Training: Being Prepared
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: The Emergency Worksheet
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: Introduction & Materials
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Feeling Safe, Being Safe Webcast Training: The Emergency Kit
Feeling Safe, Being Safe webcast training: take steps to be prepared by creating your own emergency worksheet, completing an emergency information magnet for first responders, put...
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Caroline's Cart - Making Mobility Easy
Making Mobility Easy Caroline's Cart is a shopping cart created for special needs children. It provides parents and caregivers a viable option to transport a child through a store...
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Section 36.309 Examinations and Courses (Section-By-Section Analysis and Response to Comments)
Although section 309 of the Act does not refer to a fundamental alteration or undue burden limitation, those limitations do appear in section 302(b)(2)(A)(iii) of the Act, which establishes...
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Communicating with Customers
The ADA established a free telephone relay network to enable these individuals to communicate with businesses and vice versa....
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SHELTERING
Shelter staff and volunteers are often trained in first aid or other areas critical to the delivery of emergency services, but many have little, if any, familiarity with the needs of people...
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B. Adoption and Implementation of ADA Accessibility Policy
effective date of this Agreement, Atlantis has adopted and implemented an ADA Accessibility Policy (“ADA Policy”) that includes the following: Effective Communication Service...
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Widgit First Response Communication Book
This book is designed to help responders to medical emergencies ask questions and understand responses from people for whom communication is difficult. Symbols Symbols are an...
