Storing Assistive Devices in the Aircraft Cabin You must allow passengers with a disability to bring their personal ventilators/respirators, including non-spillable batteries, on board...
Search Results "Aircraft"
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Storing Assistive Devices in the Aircraft Cabin
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Wheelchairs
[Sec. 382.41(e)(1)] • If the aircraft contains a closet or storage area of a size sufficient to accommodate a passenger’s folding, collapsible, or breakdown wheelchair, the carrier must...
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Wheelchairs Unable to be Stowed in the Aircraft Cabin as Carry-on
Wheelchairs Unable to be Stowed in the Aircraft Cabin as Carry-on When a folding, collapsible, or break-down wheelchair cannot be stowed in the cabin as carry-on baggage, you must ensure...
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What do I do if I believe that carriage of the animal in the cabin of the aircraft would inconvenience non-disabled passengers?
not 1) pose a direct threat to the health or safety of others (e.g., animal displays threatening behaviors by growling, snarling, lunging at, or attempting to bite other persons on the aircraft...
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What do I do if a passenger claims that he or she is allergic to someone else’s service animal?
First, remember that not all allergies rise to the level of a disability. The fact that someone may have a stuffy nose or sneeze when exposed to dog or cat dander does not...
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
Ask if the passenger has documentation that satisfies the requirements for determining that the animal is a service animal (see discussion of “Documentation” above). If...
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Battery-powered Wheelchairs
Battery-powered Wheelchairs You must accept a passenger’s battery-powered wheelchair, including the battery, as checked baggage unless baggage compartment size and aircraft airworthiness...
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§382.69 What requirements must carriers meet concerning the accessibility of videos, DVDs, and other audio-visual presentations shown on-aircraft to individuals who are deaf or hard of hearing?
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F. Safety Briefings
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§382.71 What other aircraft accessibility requirements apply to carriers?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Accommodations for Passengers Who are Deaf or Hard of Hearing
Accommodations for Passengers Who are Deaf or Hard of Hearing If the safety briefings are presented to passengers on video screens, carriers must ensure that the video...
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Denying a Service Animal Carriage in the Cabin
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Accommodating Passengers With Service Animals in the Cabin
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§382.83 Through what mechanisms do carriers make seating accommodations?
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§382.85 What seating accommodations must carriers make to passengers in circumstances not covered by §382.81 (a) through (d)?
As a carrier, you must provide the following seating accommodations to a passenger who self-identifies as having a disability other than one in the four categories listed in §382.81...
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§382.87 What other requirements pertain to seating for passengers with a disability?
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§382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply?
The requirement of section 382.95(b) of this part to provide boarding and deplaning assistance through the use of lifts applies with respect to all aircraft with a passenger capacity of...
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§382.111 What services must carriers provide to passengers with a disability on board the aircraft?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] As a carrier, you must provide services within the aircraft cabin as requested by or on behalf...
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§382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft?
As a carrier, you are not required to provide extensive special assistance to qualified individuals with a disability. For purposes of this section, extensive special assistance...
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§382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin?
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§382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment?
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§382.127 What procedures apply to stowage of battery-powered mobility aids?
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§382.133 What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight?
[Doc. No. FAA-2014-0554, 81 FR 33120, May 24, 2016]
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....