Where on-board fare collection devices are used, a horizontal passenger assist shall be located between boarding passengers and the fare collection device and shall prevent passengers from...
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§ 38.155(a)
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12162(a)(2)(D)(iii)
(iii) have a seat to which a passenger in a wheelchair can transfer, or a space to fold and store such passenger's wheelchair; or...
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12162(a)(2)(B)(iii)
(iii) have a seat to which a passenger in a wheelchair can transfer, and a space to fold and store such passenger's wheelchair; and...
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3001.4 Accessibility
Passenger elevators and platform (wheelchair) lifts required to be accessible or to serve as part of an accessible means of egress shall comply with Sections 1009 and either Chapter 11A...
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§382.29(f)
(f) Concern that a passenger with a disability may need personal care services (e.g., assistance in using lavatory facilities or with eating) is not a basis for requiring the passenger to...
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§ 382.40a Boarding assistance for large aircraft
(a) Paragraphs (b) and (c) of this section apply to air carriers conducting passenger operations with aircraft having a seating capacity of 31 or more passengers at airports with 10,000...
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§27.72(f)
., because of mechanical problems with a lift), boarding assistance shall be provided by any available means to which the passenger consents....
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§382.55(b)(1)
(1) You must use the same criteria for applying security screening procedures to passengers with disabilities as to other passengers....
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§382.117(e)(2)
(2) The passenger needs the emotional support or psychiatric service animal as an accommodation for air travel and/or for activity at the passenger's destination;...
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12184(c)(2) Definition
(2) Definition As used in this subsection, the term "historical or antiquated rail passenger car" means a rail passenger car...
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A. Aircraft Accessibility
In order to assist passengers with a disability, it is important for you to have some understanding of how aircraft have been made accessible to accommodate those passengers....
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C. Air Travelers with a Disability Changing Planes
As an employee of the delivering carrier, on request, you must provide assistance to a passenger with a disability in making flight connections and providing transportation between gates...
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§382.41(c)
(c) Any aircraft-related, service-related or other limitations on the ability to accommodate passengers with a disability, including limitations on the availability of level-entry boarding...
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§382.133(a)
(a) Except for on-demand air taxi operators, as a U.S. carrier conducting passenger service you must permit any individual with a disability to use in the passenger cabin during air transportation...
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§382.29(b)(1)
(1) A passenger traveling in a stretcher or incubator. The safety assistant for such a person must be capable of attending to the passenger's in-flight medical needs;...
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§382.141(a)(3)
You must also train these employees to recognize requests for communication accommodation from deaf-blind passengers and to use established means of communicating with these passengers when...
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§382.51(b)(1)
(1) This means that passengers with a disability must be able to move readily through such terminal facilities to get to or from the gate and any other area from which passengers board the...
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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19. Specific Drivers
A passenger's request for a specific driver may be denied. Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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§382.55(b)(3)
(3) You must not require private security screenings of passengers with a disability to a greater extent, or for any different reason, than for other passengers....
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§382.27(f)
(f) If a passenger with a disability provides the advance notice you require, consistent with this section, and the passenger is forced to change to another flight (e.g., because of a flight...
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Written Explanation for Refusal of Transportation
When a carrier refuses to provide transportation to a passenger on a basis relating to disability, the carrier must specify in writing to the passenger the basis for the determination within...
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5. Fare Handling
A passenger's request for transit personnel (e.g., the driver, station attendant) to handle the fare media when the passenger with a disability cannot pay the fare by the generally established...
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5. Fare Handling
A passenger's request for transit personnel (e.g., the driver, station attendant) to handle the fare media when the passenger with a disability cannot pay the fare by the generally established...