When considering ordering, purchasing, or leasing aircraft, management of carriers should keep in mind that the following features are required for aircraft ordered by the carrier after...
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Aircraft Accessibility
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§382.71(a)
(a) As a carrier, you must maintain all aircraft accessibility features in proper working order....
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§382.43(a)(5)
(5) If you are a foreign carrier, you must meet this requirement by May 13, 2010....
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Customer premises equipment
Equipment employed on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications....
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5. Advance Notice
Advance Notice We sought comments in the Oxygen NPRM about operational reasons, if any, in support of permitting carriers to require a passenger with a disability to provide advance notice...
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Allocation of Responsibilities for Shared-Use Kiosks
Allocation of Responsibilities for Shared-Use Kiosks The SNPRM: The Department proposed that carriers and airports be required to enter into written, signed agreements concerning shared-use...
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2.3 Infrared (IR) Systems
The audio signal, from any source, is used to frequency modulate an RF sub-carrier which in turn is impressed upon, and essentially amplitude modulates, the IR carrier....
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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§27.72(d)
(d) Each airport operator shall negotiate in good faith with each foreign carrier serving the airport concerning the acquisition and use of boarding assistance devices to ensure the provision...
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11B-213.2.2 Unisex (Patient) toilet rooms in medical care and long-term care facilities
Common-use unisex toilet rooms for exclusive patient use not located within patient bedrooms shall contain a lavatory and one water closet....
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§382.115(e)
(e) The accessibility requirements for onboard video safety presentations that carriers must meet are outlined in section 382.69....
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§382.67(f)
(f) As a carrier, you must offer pre-boarding to a passenger stowing his or her wheelchair in the cabin....
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§382.99(f)
(f) All carriers and airport operators involved are jointly and severally responsible for the timely and complete implementation of the agreement....
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§382.157(f)(1)
(1) As either carrier in a codeshare relationship, you must comply with paragraphs (c) through (e) of this section for—...
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§382.27(b)
(b) You may require a passenger with a disability to provide up to 72 hours' advance notice and check in one hour before the check-in time for the general public to receive carrier-supplied...
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§382.3 On-demand air taxi
On-demand air taxi means an air taxi operator that carries passengers or property and is not a commuter carrier as defined in this section....
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§382.10(a)
(a) As a U.S. or foreign carrier, you may apply to the Department for a determination that you are providing an equivalent alternative to passengers with disabilities....
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§382.11(a)
(a) As a carrier, you must not do any of the following things, either directly or through a contractual, licensing, or other arrangement:...
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§382.15(b)(1)
(1) This assurance must commit the contractor to compliance with all applicable provisions of this Part in activities performed on behalf of the carrier....
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§27.72(c)(1)
(1) All airport operators and U.S. carriers involved are jointly and severally responsible for the timely and complete implementation of the agreement....
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§27.72(d)(2)
(2) All airport operators and foreign carriers involved are jointly and severally responsible for the timely and complete implementation of the agreement....
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“Priority” Seating Method
“Priority” Seating Method Carriers may designate an adequate number of “priority” seats for passengers with a disability who meet the above requirements and who request a seating accommodation...
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§382.151(a)
(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must designate one or more CROs....
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§382.133(e)(6)
(6) For POCs, the requirement of §382.23(b)(1)(ii) to present to the operating carrier at the airport a physician's statement (medical certificate)....