Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§382.3 Automated airport kiosk
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§382.91(c)
(c) As a carrier at a U.S. airport, you must, on request, in cooperation with the airport operator, provide for escorting a passenger with a service animal to an animal relief area provided...
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§382.13(a)
(a) As a carrier, you must modify your policies, practices, and facilities when needed to provide nondiscriminatory service to a particular individual with a disability, consistent with...
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§382.33(a)
(a) As a carrier, you must not subject passengers with a disability to restrictions that do not apply to other passengers, except as otherwise permitted in this part (e.g., advance notice...
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§ 382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§ 37.9(d)(3)
(3) In the case of a request by a public entity that provides transportation facilities (including an airport operator), or a request by an air carrier with respect to airport facilities...
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Airport Kiosk Accessibility
The proposed provisions of Part 382 would require carriers that own, lease, or control automated kiosks at U.S. airports with 10,000 or more annual enplanements to ensure that new kiosks...
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A. Aircraft Accessibility
The following features are required for aircraft ordered by the carrier after April 5, 1990, or delivered to the carrier after April 5, 1992....
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Are there any situations in which an animal would not be permitted to accompany its user on the flight?
In such a situation, the carrier should first talk with other passengers to find a seat location in the cabin where the service animal and its user can be agreeably accommodated (e.g., by...
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Prohibition of Discriminatory Practices
If a carrier excludes a person with a disability on safety grounds, the carrier must provide a written explanation of the decision....
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§382.15(c)
(c) As a U.S. carrier, you must also include such an assurance of compliance in your contracts or agreements of appointment with U.S. travel agents....
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§382.15(a)
(a) As a carrier, you must make sure that your contractors that provide services to the public (including airports where applicable) meet the requirements of this part that would apply to...
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§382.83(a)
(a) If you are a carrier that provides advance seat assignments to passengers (i.e., offer seat assignments to passengers before the day of the flight), you must comply with the requirements...
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§382.141(a)(1)(iii)
(iii) For those personnel involved in providing boarding and deplaning assistance, the use of the boarding and deplaning assistance equipment used by the carrier and appropriate boarding...
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§382.141(a)
(a) As a carrier that operates aircraft with 19 or more passenger seats, you must provide training, meeting the requirements of this paragraph, for all personnel who deal with the traveling...
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§382.133(f)(1)
) Any applicable requirement for a manufacturer-affixed label to reflect that the device has been tested to meet requirements for medical portable electronic devices set by the foreign carrier's...
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§382.9(c)(3)
(3) A description of the alternative means the carrier will use, if the waiver is granted, to effectively achieve the objective of the provision of this part subject to the waiver or, if...
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Disability Etiquette 101 Video
Disability Etiquette 101: This video, produced by Rachel Roff, answers many common questions about interacting with persons with disabilities....
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§382.57(b)
(b) As a carrier, you must comply with the following requirements for any shared-use automated airport kiosks you jointly own, lease, or control at a U.S. airport with 10,000 or more enplanements...
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§382.15(b)
(b) As a carrier, you must include an assurance of compliance with this part in your contracts with any contractors that provide services to the public that are subject to the requirements...
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§382.99(c)
(c) For foreign carriers, the agreement with a U.S. airport must provide that all actions necessary to ensure accessible boarding and deplaning for passengers with a disability are completed...
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§382.99(a)
(a) As a carrier, you must negotiate in good faith with the airport operator of each U.S. airport described in §382.95(b) to ensure the provision of lifts for boarding and deplaning where...
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§382.155(d)
(d) As a carrier, you must make a dispositive written response to a written disability complaint within 30 days of its receipt....
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§382.31(a)
(a) Except as otherwise provided in this part you must not, as a carrier, impose charges for providing facilities, equipment, or services that this rule requires to be provided to passengers...