2010 ADA Definition
Emotional Support Animal: ‘‘Animals whose sole function is to provide emotional support, comfort, therapy, companionship, therapeutic benefits, or to promote emotional well-being are not service animals.'' 73 FR 34508, 34553 (June 17, 2008).
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Legal Documents > SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND BLOCKBUSTER INC.DEPARTMENT OF JUSTICE COMPLAINT NUMBER 202-35-231
Service Animal Policy
Within thirty (30) days after the effective date of this Agreement, to ensure equal access for persons with disabilities who use service animals to all facilities that it operates,...
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Webinars, Videos, and Training > FAQs
What is the ADA National Network?
What is the ADA National Network? Published May 4, 2015 by the Great Plains ADA Center.
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Accessible Parking Signage
This video is part of a longer animation produced by the U.S. Access Board....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Tactile Sign Location
This video is part of a longer animation produced by the U.S. Access Board....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Tactile Sign Height
This video is part of a longer animation produced by the U.S. Access Board....
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Legal Documents > WILLITS, et al v. CITY OF LOS ANGELES - Settlement Agreement and Release of Claims
V. Support Costs
"Support Costs" means only those incremental costs and expenses incurred by the City as a result of implementing or performing the terms of this Settlement Agreement which would not otherwise...
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Products and Additional Resources > Disability Etiquette > Communicating With and About People with Disabilities
Actions
Etiquette considered appropriate when interacting with people with disabilities is based primarily on respect and courtesy. Outlined below are tips to help you in communicating with...
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Products and Additional Resources > Disability Etiquette > Communicating With and About People with Disabilities
Words
Positive language empowers. When writing or speaking about people with disabilities, it is important to put the person first. Group designations such as "the blind," "the retarded"...
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Products and Additional Resources > Disability Etiquette > Communicating With and About People with Disabilities
General Tips for Communicating with People with Disabilities
When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands....
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Links > Advocacy/Legal Service
College Resources for Students with Disabilities
Support, Advocacy and Assistive Technology to Facilitate the Transition to Higher Education
With the advances of adaptive technologies and trend toward progressive legislation, prospective...
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Rulemaking Process Documents > Committee Activity and Reports > Recommendations on Standards for the Design of Medical Diagnostic Equipment for Adults with Disabilities, Advisory Committee Final Report
5.8.2.7 Base Support Allowance
5.8.2.7 Base Support Allowance. Base support is permitted to obstruct the clear floor space if it fits within the allowed base support volume....
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Legal Documents > WILLITS, et al v. CITY OF LOS ANGELES - Settlement Terms
7. Support Costs
Support Costs
The City will only charge incremental costs that the City will incur as a result of implementing the program, which would not otherwise be incurred if the program did not...
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Research and History > Research Documents > Independent Wheelchair Transfers in the Built Environment: How Transfer Setup Impacts Performance Phase 2: Final Report
Results
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Transfer Type Shower Compartments
This video is part of a longer animation produced by the U.S. Access Board....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: General Accessible Parking Requirements
This video is part of a longer animation produced by the U.S. Access Board....
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Federal Documents > Technical Assistance > Access to Medical Care for Individuals with Mobility Disabilities
Exam Tables and Chairs
A handle or support rail is often needed along one side of the table for stability during a transfer and during the examination....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Alternate Type Roll In Shower Stalls
This video is part of a longer animation produced by the U.S. Access Board....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Tactile Sign Visual Requirements
This video is part of a longer animation produced by the U.S. Access Board....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: International Symbol of Accessibility (ISA) Technical Requirements
This video is part of a longer animation produced by the U.S. Access Board....
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Rulemaking Process Documents > NPRMS > 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities NPRM (2008 Title III NPRM)
§ 36.302(c)(5) Care or supervision of service animals
(5) Care or supervision of service animals. A public accommodation is not responsible for caring for or supervising a service animal....
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Federal Documents > Technical Assistance > Guidance Questions and Answers Concerning 49 CFR Part 39, ADA Rules Concerning Passenger Vessels
QUESTION: HOW IS A SERVICE ANIMAL CARED FOR WHILE ON BOARD A VESSEL?
39.3, 39.91
QUESTION: HOW IS A SERVICE ANIMAL CARED FOR WHILE ON BOARD A VESSEL?
ANSWER:
* The care of the service animal is the responsibility of its user....
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Federal Documents > Technical Assistance > Frequently Asked Questions about Service Animals and the ADA
Q22. Can service animals be any breed of dog?
Can service animals be any breed of dog?
A. Yes. The ADA does not restrict the type of dog breeds that can be service animals....
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Webinars, Videos, and Training > Official Technical Assistance
Access Board: Standard Roll In Shower Stalls
This video is part of a longer animation produced by the U.S. Access Board....
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Rulemaking Process Documents > NPRMS > 36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
410.6.5 HCO and VCO Support
Real-time voice communication shall permit users to intermix speech with the use of real-time text and shall support modes that are compatible with Hearing Carry Over (HCO) and Voice Carry...