III regulations at 36.302(a) obligate public accommodations to "make reasonable modifications in policies, practices, or procedures, when the modifications are necessary to afford goods, services...
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201.1 Scope
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46. Can an employer claim undue hardship solely because a reasonable accommodation would require it to make changes to property owned by someone else?
For example, under Title III of the ADA a private entity that owns a building in which goods and services are offered to the public has an obligation, subject to certain limitations, to...
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Disabled or handicapped or ??? Which terms should be used?
So when you participate in updating policies, the Forest Service Handbook or Manual, guidelines for the agency, direction to the field, or have input into other documents, please use the...
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Equipment and furniture.
whether regulatory guidance is needed with respect to the acquisition and use of mobile, portable, and other free-standing equipment or furnishings used by covered entities to provide services...
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
Other than the situation set forth above when an attendant is accompanying a passenger who is on a stretcher or in an incubator, the attendant is not obligated to provide personal services...
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1. Question: What is the minimum width needed for a non-level boarding railroad passenger station platform to meet the accessibility requirements of the Americans with Disabilities Act (ADA)?
Answer: Under 49 CFR Part 37, all new or altered railroad station platforms, including non-level boarding platforms, used for intercity rail passenger service or commuter rail passenger...
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Chapter 4: Hardware (Section-by-Section Analysis)
With respect to an increasingly ubiquitous type of ICT hardware—self-service transaction machines—the Board has worked collaboratively with the Departments of Justice (DOJ) and Transportation...
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A. Proposed 508 Standards
technical requirements, which are organized along the lines of ICT functionality, provide standards to ensure that covered hardware, software, electronic content, and support documentation and services...
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Interacting with People with Speech Disabilities
people to indicate these phrases: “I don’t know” “Please repeat” “I don’t understand” For phone calls, try using the Speech-to-Speech Relay Service...
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34. UNITED STATES’ MONITORING RESPONSIBILITIES
If the United States receives a complaint covered by Title III of the ADA against any Post-1993 Franchised Hotel, HWI shall, upon written request delivered to HWI by overnight delivery service...
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Section 36.103 Relationship to Other Laws (Section-By-Section Analysis and Response to Comments)
A commenter had concerns about privacy requirements for banking transactions using telephone relay services....
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C. IMPLEMENTATION AND ENFORCEMENT
Thomas Jefferson University Hospitals, Inc. will notify the Department if any individual brings any lawsuit, complaint, charge, or grievance alleging that it failed to provide any aid or service...
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11B-106.5 Defined terms
QUALIFIED HISTORIC BUILDING OR FACILITY RAMP REASONABLE PORTION RECOMMEND REMODELING REPAIR RESIDENTIAL DWELLING UNIT RESTRICTED ENTRANCE RISER RUNNING SLOPE SELF-SERVICE...
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E102.5 IETF (Section-by-Section Analysis)
Real-time text conversation is used alone, or in connection with other conversational modalities, to form multimedia conversation services....
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11B-205.1 General
Operable parts that are intended for use only by service or maintenance personnel shall not be required to comply with Section 11B-309. 2. ...
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Subpart D -- New Construction and Alterations (Preamble, Section-by-Section Analysis)
Employees should have the same types of access, although those individuals require access to and around the employment area as well as to the area in which goods and services are provided...
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Section 1630.15(a) Disparate Treatment Defenses
Postal Service, 662 F.2d 292 (5th Cir. 1981)....
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7. Training Call Takers to Respond Effectively to TTY Calls
You should use this checklist to assess your current training program for emergency call services, policies and procedures, and testing program....
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232 Detention Facilities and Correctional Facilities
Altered cells with mobility features must be provided in each classification level, including administrative and disciplinary segregation, each use and service area, and special program....
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11B-223.1 General
The lack of a design requirement does not mean that covered entities are not required to provide services to people with disabilities where accessible rooms are not dispersed in specialty...
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Accessibility of Facilities
◼ Airlines must ensure that airport facilities and services that they own, lease or control are accessible in the manner prescribed in the rule. 1 "New aircraft” requirements...
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223.1 General
The lack of a design requirement does not mean that covered entities are not required to provide services to people with disabilities where accessible rooms are not dispersed in specialty...
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F206.2.4 Spaces and Elements
stations, and court reporters' stations shall not be required to provide vertical access provided that the required clear floor space, maneuvering space, and, if appropriate, electrical service...
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Which Paths Are Usable Circulation Paths?
While not yet required by any codes, directional sound is a technology that warrants investigation by building services management....