A number of commenters also said that it was good policy to maintain local option for entities in terms of the service they provide....
Search Results "Customer Service"
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Comments to the NPRM
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Public Elementary and Secondary Schools
It may consist either of the provision of free services or, if a recipient places a handicapped person or refers such person for aid, benefits, or services not operated or provided by the...
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Common Problems with New Construction and Alterations
who use wheelchairs, scooters, crutches, and other with mobility aids often find that both newer and older city and county facilities have parking, routes to and through buildings, high service...
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§ 36.303(b)(1)
(1) Qualified interpreters, notetakers, computer-aided transcription services, written materials, exchange of written notes, telephone handset amplifiers, assistive listening devices, assistive...
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Minimal protection.
In the Department's ADA Business Brief on Service Animals, which was published in 2002, the Department interpreted the minimal protection language in its definition of service animals within...
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6. Fire Safety
Are fire-safety information, maximum room rate information, telephone and television information cards, guest services guides, restaurant menus, room service menus, and all other printed...
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§ 36.302(b)(2) Illustration
A health care provider may refer an individual with a disability to another provider, if that individual is seeking, or requires, treatment or services outside of the referring provider's...
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Sec.36.302(b)(2)
A health care provider may refer an individual with a disability to another provider, if that individual is seeking, or requires, treatment or services outside of the referring provider's...
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Job Accommodation Network
The service begins with two consultants at West Virginia University providing accommodation information to employers over two telephone lines....
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§100.600(a)(2) Hostile environment harassment
pervasive as to interfere with: The availability, sale, rental, or use or enjoyment of a dwelling; the terms, conditions, or privileges of the sale or rental, or the provision or enjoyment of services...
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Information technology (Preamble, Section-by-Section Analysis)
Information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources....
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12. Personal Care Attendant (PCA)
While PCAs may travel with a passenger with a disability, transportation agencies are not required to provide a personal care attendant or personal care attendant services to meet the needs...
- SLOPE Waste Receptacles
- Clarity AL10 Visual Alert System informational Video
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Section 36.201(b) (Preamble, Section-by-Section Analysis)
They suggested that these types of public accommodations are not really landlords because they are in the business of providing a service, rather than renting space, as in the case of a...
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Section 36.201(b) (Section-By-Section Analysis and Response to Comments)
They suggested that these types of public accommodations are not really landlords because they are in the business of providing a service, rather than renting space, as in the case of a...
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Papa’s Pizzeria and the Strange Comfort of Controlled Chaos
You recognize difficult customers before they even speak. You start arranging tasks in little mental stacks without realizing it....
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225(d)(1)(A)
(A) establish functional requirements, guidelines, and operations procedures for telecommunications relay services;...
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4.31.6 CONTROLS
Telephones shall have pushbutton controls where service for such equipment is available....
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§ 37.131(c)(3)
(3) A personal care attendant shall not be charged for complementary paratransit service....
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§ 37.125(h)(2)
(2) Before suspending service, the entity shall take the following steps:...
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§ 37.155(a)(7)
(7) The current level of accessible service, both fixed route and paratransit;...
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§ 37.139(h)(4)(iii)
(iii) Efforts will be made to coordinate the provision of paratransit service by other providers....
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IV. EQUITABLE RELIEF
Appropriate Auxiliary Aids and Services. ...