(a) Except as provided in paragraph (b) of this section, this part applies to all services, programs, and activities provided or made available by public entities....
Search Results "Customer Service"
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§35.102 Application(a)
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§ 36.302(c)(1)
Generally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with a disability....
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Sec.36.302(c)(1) General
Generally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with a disability....
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§100.65(b)(5)
(5) Denying or limiting services or facilities in connection with the sale or rental of a dwelling, because a person failed or refused to provide sexual favors....
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POINT-OF-SALE DEVICE
[DSA-AC] A device used for the purchase of a good or service where a personal identification number (PIN), zip code or signature is required....
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§ 35.102(a)
(a) Except as provided in paragraph (b) of this section, this part applies to all services, programs, and activities provided or made available by public entities....
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§ 37.131(f) Capacity constraints
The entity shall not limit the availability of complementary paratransit service to ADA paratransit eligible individuals by any of the following:...
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§ 37.215(a)(1)(ii)
(ii) The success of small and large demand-responsive operators' service at meeting the requests of passengers with disabilities for accessible buses in a timely manner....
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19. Specific Drivers
Having a specific driver is not necessary to afford the passenger the service provided by the transit operator....
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§ 37.3 Paratransit
Paratransit means comparable transportation service required by the ADA for individuals with disabilities who are unable to use fixed route transportation systems....
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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POINT-OF-SALE DEVICE
[DSA-AC] A device used for the purchase of a good or service where a personal identification number (PIN), zip code or signature is required....
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Companions
Companions In many situations, covered entities communicate with someone other than the person who is receiving their goods or services....
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Chapter 9: Built-In Elements
Chapter 9 covers built-in elements, including dining surfaces and work surfaces (902), benches (903), and sales and service counters (904)....
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MAKING THE BUILT ENVIRONMENT ACCESSIBLE
The Standards are used when determining if a public entity's programs or services are accessible under the ADA....
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§ 36.308 Seating in assembly areas.
A public accommodation shall ensure that wheelchair spaces and companion seats are provided in each specialty seating area that provides spectators with distinct services or amenities that...
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§ 36.303(c)(1)(ii)
(ii) The type of auxiliary aid or service necessary to ensure effective communication will vary in accordance with the method of communication used by the individual; the nature, length,...
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F212.3 Sinks
Exception 2 is consistent with Exception 1 to this section, which exempts service sinks because they cannot comply with technical requirements for sinks due to their configuration....
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ALTERNATIVES TO BARRIER REMOVAL
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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LaCantina Contemporary Clad Slider System
Color Options LaCantina Doors offer a wide range of in-stock, optional and custom colors....
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H. Transitions Back to the Community
operators have required individuals with disabilities to move to hospitals, nursing homes, or other institutions when these individuals could not locate accessible housing or the supportive services...
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C. Federal Appellate Case Law
the Ninth Circuit reversed a district court decision dismissing a complaint for failure to state a claim and held that “closed captioning” and audio description are “auxiliary aids and services...
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Interim Segway® Personal Transporter Policy
The General Services Administration (GSA) recognizes that some persons with mobility impairments are utilizing the Segway® Personal Transporter (Segway) and similar devices as their preferred...
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206.2.5 Restaurants and Cafeterias
Examples of "same services" include, but are not limited to, bar service, rooms having smoking and non-smoking sections, lotto and other table games, carry-out, and buffet service....
