(1) In general The Secretary of Health and Human Services, not later than 6 months after July 26, 1990, shall...
Search Results "Customer Service"
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12113(e)(1) In general
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12162(a)(3)(B) Location
(B) Location Spaces required by subparagraph (A) shall be located in single-level rail passenger coaches or food service cars....
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§35.130(b)(1)(ii)
(ii) Afford a qualified individual with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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§35.130(b)(4)(ii)
(ii) That have the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the service, program, or activity with respect to individuals with disabilities...
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§ 36.206(c)(1)
(1) Coercing an individual to deny or limit the benefits, services, or advantages to which he or she is entitled under the Act or this part;...
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§ 36.309(b)(1)(iv)
(iv) Any request for documentation, if such documentation is required, is reasonable and limited to the need for the modification, accommodation, or auxiliary aid or service requested....
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Sec.36.206(c)(1)
(1) Coercing an individual to deny or limit the benefits, services, or advantages to which he or she is entitled under the Act or this part;...
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§ 37.169(c)(3)
(3) Without the requested modification, the individual with a disability is able to fully use the entity's services, programs, or activities for their intended purpose....
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§ 35.130(b)(4)(ii)
(ii) That have the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the service, program, or activity with respect to individuals with disabilities...
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§ 35.130(b)(1)(ii)
(ii) Afford a qualified individual with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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§ 37.133(a)
(a) This part does not prohibit the use of subscription service by public entities as part of a complementary paratransit system, subject to the limitations in this section....
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§ 37.139(d)(1)
(1) An estimate of demand for comparable paratransit service by ADA eligible individuals and a brief description of the demand estimation methodology used;...
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§ 37.131(a)(2)(i)
(i) For rail systems, the service area shall consist of a circle with a radius of 3/4 of a mile around each station....
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§ 37.169(c)(3)
(3) Without the requested modification, the individual with a disability is able to fully use the entity's services, programs, or activities for their intended purpose....
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§ 37.147(f)
(f) The extent to which efforts were made to coordinate with other public entities with overlapping or contiguous service areas or jurisdictions....
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EXHIBIT B
EXHIBIT B DEFINITIONS "Auxiliary aids and services" includes- a....
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General
small business entities that may otherwise face the prospect of having between twenty-five percent (25%) and one hundred percent (100%) of their limited parking area unavailable to their customers...
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Market Monitoring Report
The report will address the state of the art of customer premises equipment and telecommunications equipment and the progress of making this equipment accessible and identify successful...
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Fire Rings, Grills, Fireplaces, and Woodstoves [1011.2, 1011.3, and 1011.5]
Some custom-built fire rings and fireplaces may have a raised edge or wall around the fire-building area, perhaps built out of bricks or mortared stone....
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Summary
No opportunities to "customize" data collection elements; may not include desired data items....
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Efforts to minimize impact
example, Section 1193.23 (Product design, development and evaluation) requires manufacturers to evaluate the accessibility, usability, and compatibility of telecommunications equipment and customer...
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36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
technology developed, procured, maintained, or used by Federal agencies covered by section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer...
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B. Legal foundation for equipment and furniture coverage
Title II of the ADA applies to services, programs, or activities of public entities within the meaning of 42 U.S.C. 12133(1)(A)....
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....