As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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26. Five-Minute Warning or Notification of Arrival Calls
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11B-707.5.2 Receipts
Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible. 2....
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The National Service Inclusion Project
Service Inclusion Project (NSIP), a training and technical assistance provider, is here to meet all of your training and technical assistance needs on the inclusion of individuals with disabilities...
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Assisted Living Directory - Arizona Assisted Living Facilities & Senior Care
She is in need of assisted living, but everyone we reach out to says she isn’t old/disabled enough to qualify....
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Assisted Living Directory - Delaware Assisted Living Facilities & Senior Care
***Does Delaware’s Elderly & Disabled (E&D) Medicaid Waiver Cover Assisted Living?...
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The IRIS Center - Peabody College Vanderbilt University
Funded by the U.S. Department of Education’s Office of Special Education Programs (OSEP), the IRIS Center is headquartered at Vanderbilt University in Nashville, Tennessee, and...
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Queue Solutions QueuePro Twin
ADA Compliant The QueuePro Twin features twin belts providing maximum control of the customer queue. ...
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Section 1193.23 Product design, development and evaluation (Section-by-Section Analysis)
Clearly, "involvement" of persons with disabilities is not appropriate in this case....
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Assisted Living Directory - New Mexico Assisted Living Facilities & Senior Care
Within the agency, the The Aging & Disability Resource Center (ADRC) can help you with questions regarding Long-Term Care options, Medicare and Medicaid help; Veteran’s Services; Caregiving...
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A. Access Board
502 of the Rehabilitation Act (29 U.S.C. 792).1 The Access Board is responsible for developing accessibility guidelines and standards under various laws to ensure that individuals with disabilities...
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SafePath: Threshold Ramp Installation for MultiFamily Housing for Disability Access
Door threshold access in Multifamily Housing is never an "adaptable feature" when constructing apartments, condominiums and timeshare units. One of the largest violations of Fair...
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Jack Catlin, Part 03 of 07: "Barriers Create Disability"
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Perkins Access Digital Accessibility Services
Digital accessibility means you can effectively serve more customers, better support your employees and avoid costly litigation. Accessibility benefits all users....
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28 CFR Part 36, Appendix C: Guidance on ADA Regulation on Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (2010 ADA Title III Regulations: 1991 Preamble and Section-by-Section Analysis)
APPENDIX C TO PART 36 — GUIDANCE ON ADA REGULATION ON NONDISCRIMINATION ON THE BASIS OF DISABILITY BY PUBLIC ACCOMMODATIONS AND IN COMMERCIAL FACILITIES ORIGINALLY PUBLISHED ON JULY...
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C103 Defined Terms (Section-by-Section Analysis)
ICT is a broad term that encompasses not only information technology and other electronic systems and processes covered by the 508 Standards, but also telecommunications equipment and customer...
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15. Q: We diaper young children, but we have a policy that we will not accept children more than three years of age who need diapering. Can we reject children older than three who need diapering because of a disability?
Can we reject children older than three who need diapering because of a disability? A: Generally, no....
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Assisted Living Directory - Alabama Assisted Living Facilities & Senior Care
* Learn about Alabama’s Elderly & Disabled Medicaid Waiver We recommend that if you are uncertain about how much you can expect to pay for assisted living (and how), to visit...
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Public Pay Phones
For example, the Department of Justice title III regulation requires public accommodations to provide TTYs on request when customers, clients, patients or participants are permitted to make...
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§100.141 Self-test
Self-testing includes, but is not limited to, using fictitious credit applicants (testers) or conducting surveys of applicants or customers, nor is it limited to the pre-application stage...
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[ADA Title III §36.403(b)] Primary function
Areas that contain a primary function include, but are not limited to, the customer services lobby of a bank, the dining area of a cafeteria, the meeting rooms in a conference center, as...
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FAA: Airport Civil Rights Programs
Airport Disability Compliance Program (ADCP) ADCP's mission is to ensure: Airport operators/sponsors meet their obligations with regard to regulatory requirements Travelers...
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Speech Output: ADA Standard Section 707.5
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
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11B-707.5 Speech output
If an ATM provides additional functions such as dispensing coupons, selling theater tickets, or providing copies of monthly statements, all such functions must be available to customers...
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National Center on Accessible Information Technology in Education (AccessIT)
AccessIT) provides resources to help educational entities purchase, develop and use information technology that is welcoming to, accessible to, and usable by everyone, including people with disabilities...
